Operations Supervisor at Loomis Armored US, LLC in Newburgh, New York

Job Description:

With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team!

The Operations Supervisor will be responsible for implementing and administering Loomis policies and procedures, monitoring, and controlling daily operations, and assisting with the long-term operation of armored car routes and the cash vault. The Operations Supervisor will work alongside Management to develop, maintain, and supervise a professional employee-centered culture, safe and secure operation, high service delivery, and cost-effective and productive operations. This includes operational responsibility for all route operations (armored and ATM), vault, and facility security operations as directed by the Operations Manager/Branch Manager.

Duties / Responsibilities:

• Complete and maintain scheduling/routing on a daily basis.
• Oversight and coordination of armored and ATM routes, dispatch, first-line ATM maintenance, vault, and terminal operations.
• Maintaining effectiveness and efficiency of route, terminal, and vault operations.
• Safety of employees, vehicles, and facilities through training, monitoring, and enforcement of policies and procedures
• Security of cargo and terminal through training, monitoring, and enforcement of policies and procedures, including terminal opening and closing.
• Investigating accidents and processing required paperwork.
• Developing and maintaining customer service capabilities among all operations staff.
• Responding to customer inquiries and or complaints and solving logistical issues.
• Coordinating with sales, other Division branches and departments, Division and corporate staff, other carriers, and vendors in creating and implementing viable operational solutions for new customers.
• Controlling overtime hours. Monitoring employee vacation schedules. Maintaining effectiveness and efficiency of operational functions.
• Communicate with all employees to resolve any outstanding issues and/or complaints immediately.
• Recruiting, interviewing, testing, selecting, training, and supervising operations personnel.
• Provide leadership dedicated to professionalism, continuous improvement, and exceeding challenging goals and objectives.
• Oversight and coordination of maintenance of vehicles, forklifts, and other equipment.
• Emergency response to include response to employee injuries, facility security incidents, vehicle incidents, and security investigations.
• Manipulation and maintenance of route and vault data to include manual paperwork and
  electronic data.
• Completion of all additional responsibilities that are assigned by the Operations Manager and/or other Management Team Members on an "as needed" basis.

Skills and Qualifications :

• A valid firearm permit.
• A strong, positive leadership and supervisory presence proven through professional experience is required.
• Excellent verbal and written communication skills and the ability to teach, coach, and present to small and large groups are required.
• Experience in transportation and warehousing, transportation logistics, or a related field is required.
• Experience in banking or retail cash and ATM operations preferred.
• Excellent computer skills and a working knowledge of Microsoft Office programs are required.
• A strong desire to succeed, advance, grow your career, and work for an industry and company-leading branch is required.

Benefits:

Loomis offers one of the most comprehensive employee benefit packages in the industry, which includes:

• Vacation and Sick Time (PTO) as well as Paid Holidays
• Health & Dental Insurance
• Vision Insurance
• 401(k) Plan
• Basic Life Insurance Plan
• Voluntary Life Insurance Plan
• Flexible Spending and Health Savings Account
• Dependent Care Account
• Industry-leading Training and Development

Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.