Field Service Engineer at Schneider Electric USA, Inc in Hartford, Connecticut

Job Description:

Great people make Schneider Electric a great company.

Schneider's Field Service Engineers play an impactful role within the organization - collaborating with customers, team members and third-party partners to perform assembly, startup, diagnostic, repair and preventive maintenance on both Company and third-party systems in a variety of dynamic environments. They are problem solvers. They are customer focused. They are passionate about the work they do. They are the future of Schneider Electric! Is this you?

We are proud to offer all Field Service Representatives with direct product training and training on all digital and physical tools associated with their work. Schneider Electric provides service vehicles, tools, uniforms, mobile devices, and laptops for daily professional use.

This opportunity is a home-based flexible work schedule with 40-hour guarantee (+Overtime).

This Field Service Engineer position will be within our U.S. Services business, specifically our Power monitoring team. Our Power Monitoring team focuses on servicing SCADA systems and other Power Monitoring equipment in data centers and other industrial sites. We are the OEM (Original Equipment Manufacturer) service provider for APC (American Power Conversion)/MGE/Schneider Electric equipment.

What will you do?

• Service Low and medium voltage switchgear, Program, troubleshoot & configure various aspects of Power Monitoring (EPMS)/ SCADA application.


• Ability to troubleshoot, identify and remedy Hardware issues


• Knowledge of communication protocols such as Modbus, ModbusTCP, BacNet, Profibus,


• Great customer interaction and building relationships


• Be the key local customer lead for your specific Service Territory

• Opportunity to work with sales, solutions and service engineers, and other stakeholders to provide local installation, commissioning, and repair services for integrated power monitoring and control systems


• Ability to manage travel schedules and documentation for project delivery both in a team and/or individual contributor environment


• Opportunity for career growth across Digital Services and throughout Schneider Electric

• Four year degree or two years associate, with relevant experience, in the field of electrical engineering, computer science, or like discipline

• Relevant experience in electrical distribution and software/SCADA/PLC programming expertise will be considered in lieu of college degree if they have minimum 3 years (5 years preferred) experience with electrical distribution systems.

• Effective communication (written/oral/reading/listening), ability to keep relevant stakeholders informed and build network of relationships that would aid business development

Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive.

€25.7bn global revenue

137 000+ employees in 100+ countries

45% of revenue from IoT

5% of revenue devoted for R&D

You must submit an online application to be considered for any position with us. This position will be posted until filled

It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such. Great people make Schneider Electric a great company.

Schneider's Field Service Engineers play an impactful role within the organization - collaborating with customers, team members and third-party partners to perform assembly, startup, diagnostic, repair and preventive maintenance on both Company and third-party systems in a variety of dynamic environments. They are problem solvers. They are customer focused. They are passionate about the work they do. They are the future of Schneider Electric! Is this you?

We are proud to offer all Field Service Representatives with direct product training and training on all digital and physical tools associated with their work. Schneider Electric provides service vehicles, tools, uniforms, mobile devices, and laptops for daily professional use.

This opportunity is a home-based flexible work schedule with 40-hour guarantee (+Overtime).

This Field Service Engineer position will be within our U.S. Services business, specifically our Power monitoring team. Our Power Monitoring team focuses on servicing SCADA systems and other Power Monitoring equipment in data centers and other industrial sites. We are the OEM (Original Equipment Manufacturer) service provider for APC (American Power Conversion)/MGE/Schneider Electric equipment.

What will you do?

• Service Low and medium voltage switchgear, Program, troubleshoot & configure various aspects of Power Monitoring (EPMS)/ SCADA application.


• Ability to troubleshoot, identify and remedy Hardware issues


• Knowledge of communication protocols such as Modbus, ModbusTCP, BacNet, Profibus,


• Great customer interaction and building relationships


• Be the key local customer lead for your specific Service Territory

• Opportunity to work with sales, solutions and service engineers, and other stakeholders to provide local installation, commissioning, and repair services for integrated power monitoring and control systems


• Ability to manage travel schedules and documentation for project delivery both in a team and/or individual contributor environment


• Opportunity for career growth across Digital Services and throughout Schneider Electric