Posted in General Business 30+ days ago.
Type: Full-Time
The beautiful Hilton Minneapolis is seeking a dynamic Catering & Events Coordinator to join the Team!
The Hilton Minneapolis is one of the largest hotels in downtown Minneapolis with 826 guest rooms and 89,000 square feet of fabulous event space and a skyway that connects to the convention center!
As a Catering & Event Coordinator, you will be responsible for assisting and supporting the following departments: Catering & Events and Revenue.
What will I be doing?
Specifically, your essential functions will be to perform the following tasks to the highest standards:
• To organize, plan and prioritize your duties by developing plans and goals.
• Timely communication to internal and external clients via telephone, email, written documents or in person.
• Handling phone calls, e-mails and greeting clients for Catering and Events in a professional, courteous manner.
• Inputting programs in booking systems, managing VIP guest arrangements, and coordinating site visits.
• Creating and communication of documents including but not limited to group resumes and post-event reports.
• Working with affiliate groups
• Assist with clients and deliver on the client's expectations.
• Demonstrate knowledge of job systems, products, booking systems, and processes.
• Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution for the client.
• Ensure high quality service by communicating and assisting others to understand the guest needs.
• Participate in customer site inspections and assist with the sales process as necessary.
• Creates and manages the inventory of all small group room blocks, and other duties as necessary based on business needs
What are we looking for?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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