Business Continuity Analyst, Officer - State Street Global Advisors at State Street in Boston, Massachusetts

Job Description:

The Business Risk Management Executive (BRME) Office is a first-line risk management group comprising of Business Continuity Program, Privacy, Regulatory Change Management, incident management, risk assessment/advisory, and process and control function focused on mitigating compliance and operational execution risks within the First Line of Defense (FLOD). This role will impact SSGA's operational resiliency, identify and drive solutions to improve the overall business continuity, incident management and control environment, as well as effect behavioral changes within the organization. You will engage with a wide variety of first and second line stakeholders across the regions, including colleagues from the Asia-Pacific and EMEA regions as we deliver the global FLOD Risk Excellence program.

This role reports direct to the Business Continuity Director (BCD) / Global Head Business Continuity for SSGA. The primary responsibility within Business Continuity is to assist with incident management, delivery of the overall business continuity program and resilience objectives. This entails project management, data analysis, business continuity / data center testing support, client communications, and risk reporting such as the capture and accurate documentation of critical functions and/or recovery strategies, and reporting of risks exposures. However, you will also have the opportunity to become involved in other elements of BRME's program of work.

As Business Continuity, Associate you will:

• Support the delivery of all aspects of the global continuity program including planning, testing, incident management documentation, maintenance of the business continuity system of record (Archer X) and disaster recovery initiatives.


• Apply project management principles and disciplines to deliver assigned initiatives on time and with high quality outcomes across a variety of underlying projects and workstreams;


• Provide a new perspective in challenging all current "business as usual" processes, looking to drive out inefficiencies and/or changes;


• Promote the BRME / Business Continuity programs and assist the global BCDs with regional training and awareness initiatives in terms of business continuity, resilience, incident management;


• Work directly with the Client Communication Team to validate DDQ / RFP requests.


• Assist in coordination and maintenance of Business Unit Emergency Coordinator personnel and activities for increased awareness during building evacuation and emergency situations


• Assist with notifications as needed and management of call tree and notifications protocols for use during incident management events and/or testing

• Positive attitude with an open mind for implementing process improvements and change where needed;


• Knowledge of business continuity, disaster recovery, risk management frameworks, including operational incidents, business resiliency, and an understanding of control and process mapping methodologies.


• Data analysis / reporting experience is preferred;


• Good written and verbal communication, negotiating and influencing skills will enable you to support delivery of the business continuity, incident management and business controls agenda;


• Customer focused will ensure you and the wider team remain sensitive to the demands of our partners, clients and stakeholders;


• Ability to work independently and successfully within a team to foster collaboration;


• Attention to detail, prioritizing quality over quantity of output with a good understanding of risk and prioritization/escalation practices;


• Knowledge of Financial services with investment processes and instruments, client service requirements, operations and/or frameworks would be advantageous;


• Experience with Integrated Risk Management applications such as RSA Archer would be beneficial.

• Bachelor's degree preferred


• Professional qualification useful

• Although not often, this role may require you to work outside of normal office hours during continuity incidents to support the business.

We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don't necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.

About State Street Global Advisors

What We Do. As the asset management arm of State Street Corporation, State Street Global Advisors has served the world's governments, institutions and financial advisors for over four decades. With a rigorous, risk-aware approach built on research, analysis and market-tested experience, we build from a breadth of active and index strategies to create cost-effective solutions. As stewards, we help portfolio companies see that what is fair for people and sustainable for the planet can deliver long-term performance. And, as pioneers in index, ETF, and ESG investing, we are always inventing new ways to invest. As a result, we have become one of the world's largest asset managers with trillions of dollars under our care.

Our Mission. At State Street Global Advisors our mission is to invest responsibly to enable economic prosperity and social progress. We are driven by a desire to help our clients, and those who rely on them, achieve a better future. We have a long history of developing innovative investment strategies to provide our clients with reliable and transparent returns, cost-effectively, and without excessive risk.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to Flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer.

Company: State Street Global Advisors

Salary Range:
$60,000 - $90,000 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.