Posted in Nonprofit - Social Services 30+ days ago.
Type: Full-Time
JOB DUTIES:
Provide a friendly and joyful welcome to all customers when they enter the store and throughout their shopping experience.Processes register transactions accurately, including handling cash and credit card payments and any non-cash purchases, to ensure the accuracy and security of all transactions.Maintain customer service standards to ensure compliance with the company mission statement and provide a pleasant shopping experience for each customer.Signs customers up for loyalty reward programs- collect information and add to Thrift Trac System.Work with store staff in maintaining the physical appearance of the store on every shift, including, but not limited to: communicating and restocking of janitorial and restroom supplies, removing safety hazards, picking up store merchandise and restoring to proper place, cleaning parking lot, sidewalks, windows and doors, store floors, break room(s), restrooms and other public areas, to ensure the safety and health of customers and employees.Assist store staff in stocking store shelves and clothing racks to give customers maximum shopping opportunities.Under the direction of the Retail Management team, assist store staff, as needed, to set up or change store displays to provide a pleasant shopping environment and to entice customers to shop new areas or items within the store.Communicate daily, all events related to customer service issues or problems and register mistakes, to ensure all issues are handled properly and in accordance with company policies and procedures.
Attending as required, or requested, all training events provided by the company and all store meetings scheduled by the manager to keep current on any policy changes, new procedures, and other information essential to performing the job.Help maintain a clean and safe work environment for co-workers and our customers.Assist in other thrift stores as required.Assist with other tasks as requested.
Confidential |
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