Summer Intern - Retail Operations at First Carolina Bank in Raleigh, North Carolina

Job Description:

Position Purpose:
· This position is responsible for learning the ins-and-outs of our daily routines and procedures within Retail Operations. You will focus on how our organization runs.

Primary Responsibilities:
· Answer phone inquiries, direct calls, and provide basic company information; oversee mail deliveries, packages, and couriers
· Perform clerical duties, take memos, maintain files, and organize documents; photocopy, fax, etc. as needed
· Assist in preparing information and research materials; create and maintain documentation including Microsoft Word, Excel, and PowerPoint
· Take notes and memos during meetings; type documents, drafts, and reports; sort and manage files
· Run general industry errands
· Manage databases and input information, data, and records
· Research and gather documentation on company position in the industry
· Set up, break down, organize, and maintain conference rooms, training rooms, and meeting rooms; update company calendars
· Attend company functions and networking events
· Assist with special projects as needed

Authority, Impact, Risk:
· Comply with all requirements, policies, and procedures of the Bank Secrecy Act (BSA) and attend all mandatory BSA training as needed for this position
· Complete all required compliance and regulatory training, not limited to BSA

Key Relationships:

Routine interaction with other department heads across Retail Banking, Operations, IT, Risk, Compliance, Legal, and Sales.
Strong customer interaction

Managerial Accountability:
· N/A

Working Conditions:
· N/A

Time Allocation:
· Supervisor Will Manage Time Allocation

Job Specifications:
Position adheres to confidentiality policy, code of ethics and knowledge of Bank Secrecy Act and best practices and other pertinent Regulatory laws and regulations.
Required:
· Must be 18+ years old
· Ability to work a minimum of 20 hours per week throughout the summer
· Proven Microsoft Excel Experience

Preferred:
· N/A

Risk Management Requirements:
Understands and adheres to Workplace Policies, Code of Conduct, privacy, and information security guidelines. Understands and adheres to Anti-Money Laundering, Bank Secrecy Act, and Compliance with the USA PATRIOT Act policies and procedures applicable to position, completing any supporting requirements within defined timeframes. Acts within authorized limits and delegated authorities and role applicable policies and procedures. Follows processes and controls to protect shareholder interests. Mitigates risk to the bank and customers by following all applicable security procedures.

Equal Opportunity Employer including Veterans/Disabilities