Agricultural Service Writer at Tractor Central in West Salem, Wisconsin

Job Description:

Tractor Central, Western Wisconsin's leader in John Deere ag & turf sales & service is seeking a Agricultural Service Writer at our West Salem location. 

 

Job Requirements:

• Experience in Service Department operations

• Knowledge of our industry

• Understanding of both John Deere and competitive products

• Flexibility to work long hours during peak seasons

• Ability to use standard desktop applications such as Microsoft Office and internet functions

• Excellent customer service skills

• Ability to communicate and be a team player are vital skill sets for this position

 

Job Responsibilities:

• Assists the Service Manager in maintaining accurate and on-time reports and records relative to the service department's operation within the dealership. 

• Answers customer inquiries about service work and generates repair quotes. 

• Prepares and manages work orders to ensure technicians have work in front of them. 

• Maintains service department files & records and updates service library

• Updates customer profiles and machine information from the customer work order

• Maintains service accessories and supplies, and prepares replacement orders 

 

Compensation:

Tractor Central offers a generous compensation package, including:

• Guaranteed hourly wage

• Health, Dental, and Life insurance

• 401(k) with company match

• Paid Time Off plus holidays

• Advanced training opportunities through John Deere

Work with the best, for the best! John Deere, and Tractor Central.

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