(USA) Patient Access Representative - WM Health at Walmart in Pinellas Park, Florida

Job Description:

What you'll do at




Position Summary...




What you'll do...



Walmart Health strives to be a center of wellbeing in the communities we serve, and we have a unique opportunity to provide access to affordable healthcare to millions of people. We need passionate healthcare professionals to help us achieve our mission.

• Provide administrative support to the Center by utilizing electronic medical record and practice management systems to complete administrative tasks (for example, patient registration and intake, scheduling follow up appointments with patients, payment transactions); process patient referrals to specialists; process insurance information; verify patient insurance eligibility; collect appropriate insurance copayment amounts; and monitor inventory of office supplies and materials.


• Ensure compliance and customer service by maintaining patient, employee, and computer data confidentiality; participate in quality improvement initiatives, and quality management programs; assist in the development and promotion of clinical practice (for example, patient outreach within the store and employer at sites, clinical education, local community outreach events); help patients complete customer experience surveys and addressing patient questions about Center services.


• Communicate, and implement processes to meet our needs by collaborating with managers, co-workers, customers, and other partners; analyze and apply information from multiple sources; monitor progress; and identify and address improvement opportunities.


• Lead teams by using and sharing resources, information, and tools; determine customer needs and our priorities; complete work assignments; provide advice, feedback, and support to ensure timelines and work quality are achieved; and modeling and helping others with new challenges.


• Demonstrate compliance with company policies, procedures, and standards of ethics and integrity by explaining, guiding, and demonstrating how to apply these in completing business processes; implement related action plans; use the Open Door Policy; and assist management with correcting ethical and compliance issues.

About Walmart Health


Walmart Health is committed to making health care more affordable and accessible for customers in the communities we serve. Walmart Health was launched to provide affordable, transparent pricing for key health center services for local patients, regardless of insurance status.


The patient is at the heart of all we do. Walmart Health employs on-the-ground health providers to be a first-of-its-kind health center to deliver primary and urgent care, labs, x-ray and diagnostics, counseling, and dental services all in one facility. Services may vary by location.


#LI-JG4




Minimum Qualifications...



Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.


1 year's experience in customer service, sales pitches and communications, health and wellness checkout roles, greeting patients, or related field. •
High school diploma/GED.
Strong administrative and organizational skills.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office and data entry systems.




Preferred Qualifications...



Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.


Experience in a clerical position preferred., Front desk clinic operations and/or health and wellness checkout roles, Knowledge of medical terminology and insurance plans is beneficial.




Primary Location...

8001 US HIGHWAY 19 N, PINELLAS PARK, FL 33781-1744, United States of America



About Walmart



At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?


Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.



All the benefits you need for you and your family

• Multiple health plan options, including vision & dental plans for you & dependents
• Financial benefits including 401(k), stock purchase plans, life insurance and more
• Associate discounts in-store and online
• Education assistance for Associate and dependents
• Parental Leave
• Pay during military service
• Paid Time off - to include vacation, sick, parental
• Short-term and long-term disability for when you can't work because of injury, illness, or childbirth

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.



Frequently asked questions

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