Posted in General Business 30+ days ago.
Type: Full-Time
NICE Customer Experience Analytics (CEA)
Senior Product Marketing Manager
Location : Hoboken, Atlanta, Denver, Salt Lake City or Richardson
Full-Time, Exempt
Description
Senior Product Marketing Manager
If you are interested in working on a fun and dedicated team that enjoys being agile and working together to win, this your chance to be part of something BIG!
Adoption of AI and analytics in the contact center is growing at a rapid clip, with NICE at the forefront with Enlighten for CX AI. In fact, in Q4 2024 Enlighten booking grew 375 %. Further, the contact center market is still in the early stages of moving to the cloud ( ~ 20% penetration vs. 60% of CRM) - and NICE CXone is grow ing at record levels per the rapid adoption of the world's leadin g cloud native CX solution. NICE cloud growth is the highest in our industry and on a much larger scale, showcasing our accelerating market share expansion.
In this role, y ou will spearhead product marketing for a select number of CEA (Customer Experience Analytics) offering s. Responsibilities includ e developing positioning and messaging for product releases ; creating , collaborating , and implementing sales enablement materials and programs ; delivering thought leadership to drive awareness, interest, and demand ; and evangelizing the business benefits of NICE AI and Analytics innovations .
This position requires collaboration across NICE with corporate marketing , product marketing , and sales teams , and an ability to prioritize, develop, and execute - hand in hand with CEA product, pre-sales, sales , and customer success - effective programs that drive the adoption of CEA AI and Analytics solutions.
This role includes, but it not limited to, the following duties :
To Land This Gig You'll Need:
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