Senior Renewals Manager - Public Sector at Tricentis Americas, Inc. in McLean, Virginia

Job Description:

Responsibilities:

- Collaborate closely with Customer Success Managers, Account Managers, and partner representatives to understand client needs and craft renewal strategies based on data-driven insights in alignment with company initiatives.

- Assist with identifying upsell opportunities with success leveraging cross-functional teams.

- Provide management insights into renewal activities and engage them as needed to drive success.

- Address customer requirements and challenges, demonstrating strong account management skills to ensure timely renewals.

- Develop and execute negotiation strategies for contract renewals, optimizing terms and building trust with public sector clients.

- Work with internal stakeholders across various departments to develop comprehensive renewal strategies, utilizing tools such as Asana, Power BI, and Salesforce.

- Adhere to internal processes and best practices in Opportunity forecasting, Data quality, and salesforce hygiene.

- Maintain a forecast of renewals within your territory, proactively identifying and mitigating risks.

- Participate actively in strategic account planning, focusing on public sector clients.

Required Skills/Experience:

- 7 years of Renewals, Account Management experience within the Public Sector including processes, contracting, Distribution and Partners

- Experience with the channel, distributors, and partner ecosystem 

- Proven success in contract renewals, with a focus on negotiating terms.

- Strong negotiation skills, particularly at the executive level.

- Experience managing complex, multi-year contracts.

- Proficiency in process management, financial analysis, and policy adherence.

- Familiarity with tools such as Asana, Power BI, and Salesforce.

- Excellent customer management skills and ability to engage in strategic conversations.

- Adaptability to changing priorities and organizational policies.

- Previous experience working with public sector accounts is essential.

Tricentis Core Values: 

Knowing what we need to achieve and how to achieve it is important. Tricentis core values define our ways of working and the behaviors we model that create an enjoyable and successful Tricentis life. 

• Demonstrate Self-Awareness: Own your strengths and limitations. 




• Finish What We Start: Do what we say we are going to do. 




• Move Fast: Create momentum and efficiency. 




• Run Towards Change: Challenge the status quo. 




• Serve Our Customers & Communities: Create a positive experience with each interaction. 




• Solve Problems Together: We win or lose as one team. 




• Think Big & Believe: Set extraordinary goals and believe you can achieve them. 

Why You’ll Love Working at Tricentis: 

• Market conform salary + success-oriented bonus. 




• Supportive and engaged leadership team. 




• Career path and professional and personal development. 




• 401(k) plan, full benefits package available. 




• Company paid Disability and Life Insurance. 




• Hybrid work environment. 




• Our commitment to diversity and inclusion runs deep. We actively seek out those with different perspectives and consciously take steps to ensure everyone has a voice. 

  
Tricentis is proud to be an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran. 

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