SALAD BAR/LEAD CLERK at The Kroger Co. in Oak Lawn, Illinois

Job Description:

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Minimum

• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math

• High school diploma or equivalent
• Retail experience
• Second language: speaking, reading and/or writing

• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Practice safe food handling procedures
• Communicate verbally with customers and store personnel
• Clean and maintain sanitation to company standards and health department regulations
• Proper preparation of all items for salad bar
• Stock supplies for salad bar
• Determine needs for salad bar and prepares shopping list
• Shop and/or order items for salad bar
• Ice and maintain salad bar
• Stock and maintain conditions, freshness and appearance of salad bar and related items
• Rotate and check code dated products and order when needed
• Maintain cooler conditions
• Maintain floor conditions around salad bar
• Maintain shrink, purchase and production log records
• Train new salad bar clerks
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.