Sr. Learning Experience Designer at Intuitive Surgical, Inc. in Atlanta, Georgia

Job Description:

Company Description At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care. Job Description
Primary Function of Position

The Sr. Instructional Designer will be responsible for the analysis, design, development, implementation, and evaluation of mission critical learning programs. These programs include but are not limited to the production of eLearning , instructor-led training, job aids, videos, assessments, blended learning, and internal learning sites to improve performance that create measurable business results. Development will focus on the evolving needs of our internal employees whose roles and responsibilities contribute to conceiving and creating the full spectrum of our Intuitive products. These programs will be primarily developed using programs like Articulate Storyline 360, Articulate Rise 360, Vyond, Microsoft Office, and other emerging educational technologies. The Sr. Instructional Designer will also be responsible for taking an active role in onboarding and mentoring Instructional Designers, managing large cross-departmental projects, driving process improvement, and conducting needs/gap analysis to identify learning opportunities across the POET verticals (Clinical, Product, Technical, Intuitive Process, and others as prioritized). This individual will create learning interventions that produce specific and targeted outcomes. These will be measured in a variety of ways according to best practice evaluation methodologies like Kirkpatrick.

Essential Job Duties

• In partnership with and with direction from the POET Architect, identify opportunities to create learning opportunities that bridge performance gaps in support of improved organizational performance


• Project manage all phases of several concurrent learning projects - analysis, design, development, implementation, and evaluation


• Proactively communicate task and project status to internal and external stakeholders, and identify/overcome project obstacles


• Identify and scope deliverables and projects, including planned and actual resource allocations


• Lead content and needs analysis to determine audience training needs, summarize and present findings and recommendations to stakeholders


• Work closely with Subject Matter Experts (SMEs) to identify and capture content needs, and develop content


• Identify and create sound and measurable learning objectives


• Create curriculum maps for components/ areas of responsibility


• Design and develop training content that is congruent with identified learning objectives, engages learners, uses appropriate training modalities and interventions, and adheres to adult learning principles


• Create multimedia assets that support instructional needs


• Conduct peer review of deliverables to ensure instructional soundness and adherence to brand standards, and provide guidance as needed


• Manage review cycles with multiple SMEs and stakeholders, and collate and implement feedback


• Work with internal teams to manage deliverables through the document control where necessary, implementation, and launch


• Lead the evaluation of learning content using a variety of qualitative and quantitative methods to drive design/development improvements, and conduct a read-out to stakeholders


• Identify process improvement opportunities and lead development + continuous improvement of tools and templates that improve operational and instructional design efficiencies

Qualifications
Required Skills and Experience

• 8-10 yrs. relevant professional experience


• Education Background


• Comprehensive experience designing and developing eLearning, instructor-led training, assessments, and blended learning solutions


• Demonstrated application of adult learning theory, analysis tools and process, evaluation tools and models, assessment best practices, and learning objective construction


• Demonstrated experience developing and managing a large curriculum and/or curricula


• Excellent written and interpersonal communication skills, and ability to communicate to external stakeholders and management


• Experience working and collaborating with SMEs and other Instructional Designers to create robust content solutions


• Experience managing review cycles with multiple reviewers


• Ability to manage multiple large, complex projects and deadlines, and adapt to project changes


• Strong organizational skills


• Ability to work with instructional design processes, tools. and templates


• Demonstrated ability to identify process improvement opportunities and solutions


• Excellent attention to detail


• Ability to define and document process


• Ability to foster and create strong working relationships


• Ability to identify problems and roadblocks and provide suggested solutions


• Experience mentoring Instructional Designers and providing feedback


• Continuous improvement mindset


• Required Software Proficiency:
  
  
  • Articulate Storyline and Rise (or equivalent eLearning development tool)
  
  
  • MS Office (Word, PowerPoint, Excel)
  
  
  • MS Teams, SharePoint, or an equivalent team collaboration tool
  
  
  • Smartsheet or an equivalent project management tool
  
  
  • Vyond
  
  
  
  


• Works samples and/or portfolio required

Required Education and Training

• Master's degree in Instructional Design/Technology, Curriculum Development or equivalent


• Education degree acceptable


• College degree required

Working Conditions

Office Environment

Preferred Skills and Experience

• 1-2 yrs. experience in biotech or medical device organization preferred


• Software Proficiency Preferred:
  
  
  • Camtasia
  
  
  • Adobe Creative Suite (InDesign, Photoshop, After Effects, Premiere)
  
  
  
  

Additional Information
This position can be located in either of these office locations:

• Atlanta, GA


• Sunnyvale, CA

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.

Base Salary Range Region 1: $127,500 USD - $183,500 USD
Base Salary Range Region 2: $108,400 USD - $156,000 USD
Shift: Day
Travel: 25% of the time
Workplace Type: Purposeful Onsite - This job requires being onsite for leader-defined events and activities which could be monthly/annually. Onsite frequency may increase based on business need.

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