Vice President, Business Process Management at State Street in Boston, Massachusetts

Job Description:

Role Summary:

This role will be instrumental in developing and implementing a strategic plan for establishing a centralized business mapping function in alignment with the design and implementation of an enhanced RCSA Program.

The individual will design a structured approach in business mapping enabling the Operational Risk Management function to visualize and optimize business processes, workflows and relationships across departments and functions. They will have a strong background in process improvement, data analysis and project management, with a passion for driving organizational efficiency effectiveness through business mapping.

The ideal candidate will have functional knowledge of applicable best practices and regulatory expectations for an integrated Risk and Control Self-Assessment (RCSA) Program, Internal Control Frameworks and ORM systems of record (Archer - GRC Platform), firmwide program implementation.

The role is global in nature and will require excellent communication, negotiation and partnership skills in order to influence a wide variety of stakeholders, including external regulators.

Key Responsibilities Include:

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  Assessment and Planning: Conduct a comprehensive assessment of the organization's current state regarding business processes systems and data flows.


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  Tool selection and Implementation: Research, evaluate and select appropriate business mapping tools and technologies to support the organization's mapping needs .Lead the implementation and customization of chosen tools, ensuring alignment with the enhanced RCSA Program and user requirements and scalability for future.


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  Process Identification and Documentation: Collaborate with Operational Risk Business Oversight team members and stakeholders from various departments and functions to identify key business processes, workflows, and dependencies. Document these processes using standardized mapping techniques and notation systems to ensure clarity and consistency.


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  Data Integration and Analysis: Integrate relevant data sources and systems to provide a comprehensive view of business operations and interaction to drive informed decision making.


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  Stakeholder Engagement and Training: Engage stakeholders at all levels of the organization to promote awareness and understanding of the business mapping function value proposition. Provide training and support and enable users in utilizing mapping tools and interpret mapping outputs effectively.


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  Continuous Improvement and Governance: Established governance mechanism and quality standards to ensure the accuracy reliability and relevance of business mapping outputs. Facilitate regular reviews and updates to reflect evolving business needs, regulatory requirements, and industry best practices.


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  Ongoing RCSA Support: Provide comprehensive support to the RCSA Program, ensuring its effective implementation and ongoing success through collaboration with Operational Risk Business Oversight teams and stakeholders from various departments and functions

• 7+ years of direct experience with developing / managing Risk & Control Self Assessments for financial institutions


• 7+ years experience with GRC Tools (ex. Archer)


• Highly proficient in Microsoft Office (Word, Excel, PowerPoint, Visio)


• Strong presentation and facilitation skills


• Ambassador of change


• Excellent verbal and written communication skills, with the ability to influence and catalyze decisions from senior management


• Strong problem-solving and analytical skills


• Ability to present complex issues clearly and simply


• Familiarity with BI tooling


• Ability to quickly analyze the status quo and identify opportunities for continuous improvement or re-engineering.


• Bachelors degree

We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don't necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

Salary Range:
$110,000 - $185,000 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.