Global Petcare Technology Technical Lead at Mars, Incorporated in FRANKLIN, Tennessee

Job Description:

Job Description:

A prerequisite to Mars Petcare's leadership in proposing the most adapted food for health and clinical nutrition is ensuring an unquestionable safety of its products. Technology risks are a major threat to our consumers, their owners, our reputation and brands and can be a blocker for our innovation and growth. To be able to globally assess the current and emerging technology risks in our supply chain and provide the necessary consult and expertise to manufacturing sites & businesses / R&D /Innovation/ Global Engineering to ensure Quality and Food Safety of our products (Dry, Wet and C&T) is therefore instrumental to deliver our strategy. Besides, ensuring technology expertise, providing the necessary support to R&D, Supply, Commercial, Engineering teams is key in driving continuous improvement projects to reach our ambitions about health & nutrition precision through qualitative process handling.

Key Responsibilities

• Develop the technology risks management strategy for the segment and lead its implementation across all regions and business units.


• Identify improvement opportunities in our current production processes and technologies and liaise with stakeholders to evaluate and implement.


• Lead the expertise in the sterilization, Dry Q&FS, Foreign material management and wet standards in the Petcare segment and oversee and improve capabilities across all manufacturing sites.


• Support in improving capabilities in the segment on technological risks management and the relevant standards by providing the necessary training and development to the associates of the Petcare community.


• Organize and lead the Six Sigma community for the Petcare segment.


• Provide the necessary Q&FS and technological support for innovation projects and new initiatives in the Petcare segment.


• Lead and support in any relevant Quality Focus Areas workstreams.


• Support in the Petcare Technical Audit program based on the specific expertise provided.


• Confirm and improve process capabilities to meet product specifications consistently and effectively.

Context and Scope

• Explain how the job gets done and the way it operates within the team and with stakeholders

• Define the technological risks management strategy for the segment and lead its implementation across all regions.

Technology risks are identified, assessed and monitored during manufacturing of Mars Petcare products. Examples are dosing and mixing errors, cross contaminations, equipment failures leading to chemical, microbiological and physical hazards, process disruptions, etc.

The technology technical lead must ensure a consistent and standardized methodological approach in the analysis and management of these risks and provide global governance. The associate will provide operational support and expertise to all Petcare Q&FS regional teams and sites in order to implement the appropriate interventions and feed the Global standards.

The associate is responsible to define the risk management strategy for the segment and liaise with stakeholders like Engineering, supply and commercial for continuous improvements and up to date solutions.

• Support in improving capabilities in the segment on technological risks management and the relevant standards by providing the necessary training and development to the associates of the Petcare community

Building on his knowledge and expertise on technological risks and their management, the technology lead must identify and develop the appropriate tools and training materials required to upskill the relevant R&D and Supply communities. She/he must deliver Instructor-led trainings, build E-learning modules in collaboration with the Q&FS capability and data team and ensure competency building and functional management of relevant associates.

• Organize and lead the Six Sigma community for the Petcare segment

The associate will rely on her/his knowledge in quality management and statistical process control tools to ensure uniform methodological approach for quality management in supply or beyond if necessary. The associate will be the Petcare representative in the cross segment Six Sigma community and will be responsible to promote the Petcare Q&FS approach. The associate will require to build and lead the segment's Six Sigma community by promoting the Six sigma approach internally and identifying the best talents and projects within the Petcare segment.

• Bring a strong contribution within the Petcare and the boarder Q&FS community

The associate will be responsible for the relevant knowledge capturing and sharing with the entire network and stakeholders, developing and reviewing global Q&FS processes and provide support and expertise in the development of new corporate and segment specific standards. The associate will also support in new projects, designs and innovations where his/her technological risks and management expertise is needed. He/she will work with the Q&FS standardization team to provide the necessary expert support in the Petcare technical audit program.

Job Specifications/Qualifications

Education & Professional Qualifications

• BSc or Masters degree or equivalent in disciplines such as: Food science, Food technology/Food Engineering, or relevant science based programs.


• Certified Six Sigma Black belt is preferred

Knowledge / Experience

• Significant experience in operations/factory or with teams working closely with supply and product technologies


• Knowledge in quality and food safety areas


• Fluent in English


• Rigorous, open minded, imaginative


• Strong skills in instructing and Educating others

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Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.