Hourly Rate: $20.68/hr. or higher, commensurate with experience and/or education
JOB SUMMARY
The Coordinator, Memberships and Outreach coordinates outreach and membership efforts for Sports and Fitness, including the strategy, tracking, reporting, and outreach at UHD. The Coordinator is responsible for member recruitment, engagement, and retention strategies, developing membership drives and campaigns, creating and leading outreach events, and tracking/reporting memberships.
DUTIES
Assists in implementing a variety of outreach programs and events at UHD and, at times, our satellite locations
Collaborates on events/programs with departments across campus and Sports and Fitness program areas
Collaborates with the Director and Associate Director to host and create Sports and Fitness camps
Develops, implements, and leads Sports and Fitness member recruitment, engagement, and retention strategies
Leads the peer health education program for holistic well-being to conduct outreach programs
Tracks and reports membership numbers
Coordinates with marketing to develop membership drives and campaigns to increase memberships
Creates and implements special events, Fitness on the Go events (lunch & learns, stretch breaks, group fitness classes for departments/organizations), and promotional activities
Supervises the university mascot EdUGator
MARGINAL DUTIES
Performs all other duties as assigned
SUPERVISORY RESPONSIBILITIES
Direct Reports:
Supervises student workers
Delegation of Work:
Regularly assigns work to subordinate(s)
Supervision Given:
Supervises the work of student employees
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge:
Knowledge of the principles of customer service and the related trends, issues, and accepted practices
Skills:
Good technical skills, including proficiency in MS Office
Strong analytical and problem-solving skills
Excellent customer service, interpersonal, and communication skills
Abilities:
Ability to assign work and supervise others
Ability to effectively communicate with a wide range of individuals and constituencies in a diverse community
WORK LOCATION AND PHYSICAL DEMANDS
Primary Work Location:
Works in an office environment, lobby customer service island, or reception area
Physical Demands:
Work is performed in a typical interior work environment that does not subject the employee to any unpleasant elements
The individual has discretion in relation to walking, standing, etc., and has minimal exposure to physical risks
EEO/AA
Required Education:
Bachelor's degree
Required Experience:
Minimum of three (3) years of related job experience