Donor Experience Officer (E5740) at Institute of Electrical and Electronics Engineers, Inc. in Piscataway, New Jersey

Job Description:

Job Summary

The overall purpose of this position is to lead the strategic design, execution and management of a mid-level giving program ($500-$9,999) designed to increase philanthropic support of IEEE through the IEEE Foundation. The successful incumbent manages a caseload of approximately 500 donors primarily outreaching by electronic means (phone and email) raising nearly $1MM annually and continuously qualifying donors for movement into a major gift portfolio. This proactive team member, who is both opportunistic and strategic in his/her approach, will also coordinate prospect research activities.

The role reports directly to the IEEE Foundation Executive Director.

Key Responsibilities

• (70%) Mid-Level Giving 
  
  
  
  • Leads the strategic design, execution and management of comprehensive fundraising plans and activities to grow mid-level giving ($500 to $9000) at a rate necessary to achieve annual and long-range goals and objectives.
  
  
  • Actively manages and engages a caseload of at least 500 active and lapsed mid-level donors (corporations, foundations, and individuals) growing giving year over year; Work with IEEE Units to secure annual award payments
  
  
  • Partners with other members of the IEEE Foundation team and relevant program partners to develop donor communication and execute a monthly touchpoint cadences across the caseload
  
  
  • Negotiates gift terms and prepares/executes gift proposals and agreements
  
  
  • Qualifies donors to add to Mid-level caseload and those ready to be moved into a major or planned gift caseload
  
  
  • Analyzes data regarding mid-level donor giving behaviors by proactively identifying challenges and concerns, and recommending corrective actions to increase support from current donors, acquire new donors, and reactivate lapsed donors
  
  
  
  


• (20%) Prospect Research
  
  
  
  • Identifies potential new major and mid-level gift prospects by monitoring giving reports and other data sources
  
  
  • Researches biographical information and prepare prospect profiles for potential and identified major gift prospects
  
  
  • Serves as the subject matter expert for prospect research tool and its integration into the donor database
  
  
  
  


• (10%) Relationship Management
  
  
  
  • Works with program partners and volunteers to identify and articulate priorities and opportunities for all constituents to be engaged
  
  
  • Serves as relationship manager for assigned program partners, as needed
  
  
  
  

Education

• Bachelor's degree or equivalent experience

Work Experience

• 4-7 years Professional fundraising and programmatic related experiences Required

Licenses and Certifications

• Certified Fund Raising Executive (CFRE) Preferred 


• Blackbaud certification for Raiser’s Edge or willingness to obtain such within first 90 days

Skills and Requirements

• Demonstrated success in the development and execution of an annual giving program;


• Knowledge of professional associations is a plus;


• Strong analytical skills to assist in navigating prospects through the donor pipeline;


• Ability to handle multiple assignments simultaneously with changing priorities;


• Capable of meeting deadlines and working cross-functionally to achieve goals;


• Advanced organizational skills and practices strict attention to detail


• Capable of communicating effectively both in person and via electronic media;


• Demonstrated abilities in applying business solutions to changing needs


• Ability to benchmark best practices and apply learning across the team


• Capacity to engage colleagues, fostering a cooperative and collaborative environment


• Technical knowledge about IRS gift rules


• Experience dealing with sensitive and/or confidential matters as well as working with volunteer Boards and Committees


• Positive, proactive work attitude


• Technologically savvy knowledge worker who seeks technology solutions to business challenges; proficient in Google Programs, Microsoft Office suite of products and Raiser’s Edge; knowledge of Siebel and Blackbaud Research Point, preferred


• Must be able to work during weekends and/or evenings several times per year and able to travel up to 15% of the year outside of the local region