Supply Chain Supervisor at Bose Corporation in Bloomfield Hills, Michigan

Job Description:

Job Description
You know the moment. It's the first notes of that song you love, the intro to your favorite movie, or simply the sound of someone you love saying "hello." It's in these moments that sound matters most.

At Bose, we believe sound is the most powerful force on earth. We've dedicated ourselves to improving it for nearly 60 years. And we're passionate down to our bones about making whatever you're listening to a little more magical.

About the Manufacturing & Supply Chain Team

The Manufacturing and Supply Chain team brings the visions of our colleagues to life. Once our teams have landed on a product, we identify what they need to build the product. We're passionate about every product we build because it reinforces our commitment to sound.

The supply chain supervisor is responsible to provide operational leadership to individual contributors to ensure the execution of daily task activities, including customer order management, monitoring purchasing process of finish goods from suppliers, and on time delivery to our customers.

Identifies opportunities to update or improve Customer Service procedures, lead, guide, and mentor the Supply Chain Planning Team to effectively handle the inquiries, requests and needs of our customers within Bose Standards.

Responsibilities:

• Analyze data from shipping and delivering processes to find bottlenecks and other issues.


• Evaluate and report on KPIs


• Monitor logistics for finish goods to ensure on time delivery based on inventory target.


• Act as an escalation contact for customers and for Supply Chain Planners


• Train, guide, and develop employees.


• Problem solving on day-to-day operations.


• Review parts requirements and delivery schedules


• Monitor Engineering Changes and EOL programs to avoid obsolescence.


• Identify gaps on demand/supply to proactively fix errors/issues


• Collaborate with Logistics teams to optimize transportation and distribution processes, when required.


• Yearly performance review for the Supply Chain Team

• Solid understanding of Customer Account management (Automotive preferred)


• Excellent knowledge of supply chain processes


• Working experience of Automotive Industry preferred


• Strong communication skills


• Excellent organizational and project management skills


• Attention to detail.


• Creative problem-solving


• Negotiation skills


• A strategic and analytical mind


• Degree in Supply Chain Management, Logistics, or similar field


• Intermediate to Advanced Microsoft Office skills (Outlook, Excel, Word, etc)


• SAP experience and knowledge is preferred.


• Written and spoken English (Spanish written and spoken would be a benefit)

• 6+ years of experience as a supply chain Supervisor or in a similar field


• 5+ years of Customer Service experience


• Experience in warehouse/ 3PL operation


• Experience to work on a fast-paced environment while maintaining an individual workload.


• Ability to multitask and prioritize needs of the operation based on customer needs.

Bose is an equal opportunity employer that is committed to inclusion and diversity. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristics. For additional information, please review: (1) the EEO is the Law Poster (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf); and (2) its Supplements (http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm). Please note, the company's pay transparency is available at http://www.dol.gov/ofccp/pdf/EO13665_PrescribedNondiscriminationPostingLanguage_JRFQA508c.pdf. Bose is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the application or employment process, please send an e-mail to Wellbeing@bose.com and let us know the nature of your request and your contact information.