Client Service Associate - SEASONAL at Jackson Hewitt in Germantown, Maryland

Job Description:

Seasonal Client Service Associate
No experience necessary
January 2024 - April 2024
40 hours x 16 weeks
$10,800 - $11,800 salary
Overtime paid at 1 1/2
Bonus opportunity
MUST be willing to train before start of tax season

The CSA must be:
Courteous, Knowledgeable, Attentive, Confidential, Timely, Helpful, Patient, Respectful, Independent, and Efficient

Reports to: Administration / Office Manager
Works with: Office Manager and other office staff

Job description but not limited to...
Attend to clients, deal with inquiries on the phone and face to face, and supply information regarding the organization to the general public and customers
The CSA will need to be able to sit at least 6 hours a day, getting up and walking frequently to assist office staff or helping in the office as needed, lift no more than the equivalent of a case paper, work on some limited but repetitive tasks such as data entry, counting papers, etc. Always maintain a professional attitude and appearance.

Knowledge requirementsComputer and printer basic knowledge
Excellent communication skills
Ability to multi-task and organize
Ability to deal tactfully with employees and public