Supervisor RN (Urgent Care, Kissimmee) at Nemours in Kissimmee, Florida

Job Description:

Nemours is seeking a Supervisor RN (Urgent Care - Waterford Lakes) to join our team in Orlando, FL.

Nemours pediatric urgent care centers provide a kid-friendly, family-centered experience for families seeking urgent care services at night and on weekends. With three centers conveniently located in the greater Orlando area, we deliver exceptional Nemours care to families where - and when - they need it most.

The Supervisor is responsible and accountable for clinical quality, service, safety, and financial performance for assigned locations. Will maintain compliance with all regulatory and patient safety practices for designated locations.

• Clinical Judgment
• Utilize and ensure compliance with policies, procedures, guidelines, and reliable methods to make clinical practice decisions.
• Recognize and respond to the dynamic situation while sorting out extraneous detail and exercises clinical judgment based on an immediate grasp of the whole picture for the patient population of the assigned clinical area.
• Collect and interpret complex patient data with clinical events to make clinical decisions to meet individual patient and family needs.
• Engage in multidisciplinary collaboration, proactively seek expert consultation, and delegate to other clinicians, as appropriate, while using evidence-based guidelines.

• Caring Practices
• Determines and prioritizes the patients nursing care needs and maintains responsibility for directing aspects of care which are delegated to patient care team member.
• Initiates, implements, and evaluates standards of care based on identified patient.
• Consistently shows empathy, sensitivity and insight and is able to intervene in stressful situations.
• Performs triage and discharge.
• Obtain and perform lab tests on patient specimens.
• Intravenous, intramuscular, venipunctures and catheterizations as per protocol and provider order.
• Administer medications.
• Perform and assist with splinting and procedures.
• Follow orders per provider and department protocol, in a timely fashion with professionalism, courtesy, competence and accuracy.
• Prioritizes patients based on acuity.
• Discharges patient/family providing written and verbal instructions and ensuring understanding by parent/guardian/patient.
• Involve self or provider for problems arising on shift with patients or parents.
• Manages assigned Urgent Care Clinic staff promoting a healthy work and learning environment.
  
  
  • Insures adequate training of new staff and ongoing training of existing staff.
  • Maintains adequate coverage in the assigned clinical area and when necessary, provides justification for changes in staffing levels.
  • In collaboration with the Operations Manager, hires, counsels, and provides disciplinary actions to ambulatory clinic staff as necessary.
  • Provides feedback and coaching to staff on an ongoing basis utilizing the Nemours standards of behavior.
  • Performs timely 90 day assessments and annual performance reviews for all assigned staff in accordance with Human Resources policy and procedures.
  
  
• Along with the AVP, and/or Operations Manager, monitors expense and assures compliance with the budget.
• In collaboration with the AVP, Chief, and/or Operations Manager, provides justification for necessary capital and operational expenses.
• Works with operations managers to ensure effective and efficient utilization of resources in daily management decisions.
• Works with Operations Manager to assure nursing compliance/site readiness with regulatory agencies
• Participates in quality improvement projects designed to improve nursing clinical outcomes and patient satisfaction.
• Supports evidence based pediatric nursing.
• Must have the ability to work well with others, have good communication skills and regular attendance is required.
• Additional miscellaneous duties and responsibilities, as may be assigned from time to time by employee's supervisor.
• Collaborates closely with the quality and safety team to ensure designated clinics are regulatory ready at all times.
• Other duties as assigned.

• Bachelor Degree in Nursing required. MSN preferred.
• Internal Candidates only: enrollment in a BSN program with completion within 12 months.
• Minimum three (3) years of experience required.
• Current State of Florida or multi-state Nursing license in good standing.
• American Heart Association PALS Certification required.
• Travel is required to other clinic locations.