Posted in Other 30+ days ago.
JOB SUMMARY:
Contributes to the coordination of care, treatment, rehabilitation and discharge planning of patients through the effective use of available resources, both internal and external.
SERVICE AND QUALITY STANDARDS:
1. Service
Is Customer focused
Anticipates customer needs
Adheres to customer service standards
Is Competent, caring, and compassionate
Treats coworkers and customers with dignity and respect
Demonstrates competent, caring, and compassionate behavior to
customers and coworkers
2. People
Is conversation conscious
Assures confidentiality of patient and employee information
Is positive in interactions with others
Is courteous and respectful
Promotes a harassment free environment
Inspires the trust of others
Acts in accordance with hospital policies, meets the requirements of the Code of Conduct,
and identifies any conflicts of interest.
3. Quality
Is excellent in patient care and service
Demonstrates multidisciplinary cooperation
Assists in obtaining excellent satisfaction scores of feedback
Is safety conscious
Demonstrates safety consciousness and supports safety initiatives
Is involved with improvement efforts
Supports performance improvement
Seeks ways to improve systems and services
Shows commitment to improvement efforts
Meets mandatory educational requirements
4. Growth
Is a loyal ambassador
Demonstrates commitment to hospital mission and vision
Is active and involved
Supports hospital initiatives
Champions innovation and supports change
Is a positive role model
Fosters team cooperation
5. Finance
Is a good steward of hospital resources
Develops/uses efficient work methods
Is cost effective
Conserves organizational resources
JOB RESPONSIBILITIES:
and religious diversity
accurate and efficient manner to newborn, adolescent, and adult populations
EDUCATION REQUIREMENTS AND OTHER REQUIREMENTS:
Education Level: 2 year or Bachelor’s Degree in Nursing from an accredited school of nursing
Bachelor’s Degree in Social /Master’s Degree in Social Work preferred
Certification/Licensure: Registered Nurse
LSW or LCSW preferred
Previous experience in discharge planning and/or case management
Knowledge of medical terminology preferred.
Good communication skills are necessary.
Computer skills necessary.
WORKING CONDITIONS;
Exposure Category III: Category I tasks (tasks that involve exposure to blood, body fluids, or tissues) are not a condition of employment. The normal work routine involves no exposure to blood, body fluids, or tissues (although situations can be imagined or hypothesized under which anyone, anywhere, might encounter potential exposure to body fluids). Persons who perform these duties are not called upon as part of their employment to perform or assist in emergency medical care or first aid or to be potentially exposed in some other way.