Case Manager - Housing Specialist at DuPagePads in Wheaton, Illinois

Job Description:

Case Manager - Housing Specialist Summary: The Housing Specialist is responsible for creating and maintaining relationships with landlords, private and non-profit, who will work with the agency's clients, engage with clients individually and/or in group sessions, to guide and assist clients in searching for and applying for housing, as appropriate, and guiding clients in overcoming barriers to housing whenever possible . Reports to: Supervisor, Client Services Responsibilities: (to be performed with or without reasonable accommodation):

1. Operates within the DuPagePads Core Values, which supports providing care in accordance with the Trauma Informed Care Policy and Practices of the Agency.
2. Outreach to community, business owners, realtors, landlords, housing developers, and other service providers to identify new and existing leasing opportunities and build strong relationships to better assist clients in accessing housing.
3. Sustain landlord relationships and addresses and needs to ensure continued partnership on behalf of clients, including maintaining a list of currently available housing opportunities with partner landlords.
4. Connect and collaborate with Client Services Case Managers regarding client housing needs, updates to clients' housing searches and engagement with the Housing Specialist, including individual meetings and group meetings.
5. Facilitate weekly Housing Group for clients to inform them of the housing process and options in the county and within the agency.
6. Facilitate multiple weekly Housing Search Groups, guiding clients in searching for available and appropriate housing opportunities.
7. Provide individual, group, or other services / duties 2-3 evenings per week, with later starts those days.
8. May include some case management as assigned.
9. Participate in staff meetings and training as directed by supervisor.
10. Other duties as assigned by supervisor.

Knowledge, Skills, and Abilities:

1. General knowledge of the leasing process with landlords.
2. Ability to handle and work with client and agency sensitive confidential information/data.
3. Excellent engagement skills.
4. Strong organizational skills with attention to detail.
5. Ability to work with persons from all ethnic, economic, and social backgrounds.
6. Effective written, oral, and crisis intervention skills.
7. Ability to effectively use Microsoft Office Suite products (Access, Excel, Word, and Teams) as required, as well as a knowledge of web searches and navigation.
8. Ability to work independently and work collaboratively as part of a team.
9. Ability to organize and prioritize tasks and to meet deadlines.
10. Ability to plan and analyze.

Qualifications:

1. Bachelor's degree in Social Work or related field.
2. Experience in case management.
3. Experience in issues related to homelessness, poverty, and mental health preferred.

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