Therapy Support Specialist at SLOCUM ORTHOPEDICS, P.C. in Eugene, Oregon

Job Description:

SCHEDULING

Creating accounts and verify demographic/ adding and editing when needed
Taking phone calls and walk ins for scheduling
Creating cases for therapy NextGen
Appropriately documenting in patient EHR
Verify orders and schedule with appropriate therapist
Forward medical concern to the appropriate department
Making and taking phone calls
Checking voicemails
Monitoring therapist schedules
Notify appropriate staff to obtain authorization
Varies reports and clerical duties
Verifying covered benefits for select insurances
Working with scheduling department to coordinate care

RECEPTION

Greet patient upon arrival to therapy
Verify all demographics and edit as needed
Obtain all required signatures and paperwork upon arrival
Enter new insurance
Copy insurance card to be scanned into patients records
Obtain all required signatures and paperwork upon arrival
Varies reports and clerical duties
Collecting co pays and payment on account
Making and taking phone calls
Checking voicemails and returning calls
Notifying appropriate staff upon patient arrival
Entering prior authorizations
Condition for upcoming appointments