Human Resources Representative at Colorado Public Employees' Retirement Association in Denver, Colorado

Job Description:

Hello!

Unleash your potential by joining our team as a Human Resources Representative. At PERA, you can support those who have supported you whether it’s a favorite teacher, the snowplow driver that cleared winter roads or the state trooper who let you off with a warning. Chances are these people who make a difference are PERA members and you can make a difference to those who have helped you.

JOB SUMMARY

The Human Resources Representative supports all areas of the HR division including but not limited to talent acquisition, benefits administration, learning and development, employee records, compliance to ensure smooth operations.

IDEAL CANDIDATE

Our ideal candidate thrives in a fast-paced, team-oriented environment, is detail oriented, and exemplifies adaptability. We are seeking a professional who can learn quickly, effectively manage relationships with multiple stakeholders, and embrace the challenge of pivoting seamlessly as priorities and topics shift. If you are self-starter who takes pride in ownership and enjoys helping others, you are the type of candidate the HR team is seeking.

ESSENTIAL FUNCTIONS

• Assists in the logistics and coordinating of training for a variety of HR programs (new hires, LEAD, Pacesetters, as well as other programs) including scheduling, room setup, assembly/duplication of materials, and supporting other related needs as applicable


• Tracks attendance and/or training compliance for various programs supported by Human Resources (LEAD, LEAD Pacesetters, Learning Library hours, Safety Training, Employee Handbook, etc.)


• Tracks and enters tuition reimbursement in the HRIS system to include prompt responses to employee inquiries and prompt reimbursement through payroll


• Assists with the employee anniversary process, providing information to the necessary vendor to facilitate plaques and service award gifts and coordination with Communications


• Assists in updating SharePoint Human Resources Hub sites, Manager Toolkit, Learning and Development Team Sites, etc., which may include creating new content and updating existing content


• Partners with other HR team members to ensure all PERA employee job descriptions are updated and current in the learning and performance and HRIS systems, tracking and maintaining to ensure completion


• Maintains paper and electronic files according to record retention requirements and internal policies


• Administers the InFre renewal process and other related tasks


• Supports the internal retirement education training program for employees using Adobe Captivate to include the adaptation of existing material and the development of new material


• Serves as an administrator for PERA’s learning and performance system (Achieve), providing support in processes run via the system including but not limited to employee goals, performance appraisals, training, and reporting


• Supports processes conducted in the Achieve system, including administration of such processes, maintenance updates, vendor communications, and other tasks


• Creates and/or updates training material including PowerPoint presentations in collaboration with HR Director and Learning and Development Specialist.


• Proofreads documents, spreadsheets, PowerPoints, emails, and other items as needed for accuracy


• Supports Talent Acquisition & Onboarding scheduling and coordination for interviews, orientation, and/or other meetings as needed


• Supports Benefit processes as needed including open enrollment


• Maintains office supplies and equipment, ordering or inputting requests when necessary


• Assists other areas of the HR department with administrative needs


• Maintains strict confidentiality of sensitive data, information and material


• Maintains regular and prompt attendance in the workplace and at meeting locations


• Performs other duties as assigned

QUALIFICATIONS

• High school diploma or equivalent


• Strong MS Office Suite skills including Word, Excel, and PowerPoint


• Demonstrated ability to work effectively with employees and leadership


• Ability to work with sensitive data and maintain confidentiality


• Demonstrated problem-solving skills, attention to detail and focus on quality


• Demonstrated ability to self-direct work including the ability to set priorities, organize work, meet deadlines and communicate issues in a timely manner


• Demonstrated ability to learn and effectively utilize new software and technologies quickly


• Experience and demonstrated ability to participate in a team environment to complete project work

WORKING CONDITIONS

• Standard office environment with frequent telephone communication, computer operation, and other office productivity machinery, such as a copy and printer machine.


• Occasional moving and positioning supplies in excess of 20 pounds

HYBRID WORK OPTION

• Opportunity to work from home up to two days per week. Eligibility dependent upon factors detailed in PERA's Work from Home Policy.

Based upon experience level of selected candidate this position may be offered as a Level I or Level II. Please see Leveling Guide.

JOB DESCRIPTION DISCLAIMER:

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of an employee. Duties, responsibilities, and activities may change or new ones may be assigned with or without notice.

Unfortunately, at this time, we cannot consider candidates that require sponsorship (now or in the future), or are located outside of the US.

All Colorado PERA employees are subject to PERA’s Ethics Policy and some employees are subject to the Personal Trading Policy. These policies include restrictions on outside business activities and employment and have certain requirements on personal trading. You may request copies of these policies from PERA’s talent acquisition team and any questions can be answered by PERA’s Investment Administration team.

INTERESTED CANDIDATES
Complete the employment application online at https://www.copera.org/careers. Please have copies of your resume and cover letter available to upload. Please review the following questions. You will be asked for a response to these as part of your application:

1. What interests you about this role? How would your existing knowledge, skills and/ or experiences help you succeed in this position?


2. Describe a time you were tasked with handling multiple requests, tasks, or projects from different sources simultaneously. How did you approach prioritizing these tasks and what strategies did you employ to ensure all deadlines were met effectively.


3. Describe a time you worked with a high-performing team. How did you contribute to the team?

ABOUT COLORADO PERA

Looking for a career where you can make a difference? Colorado PERA offers benefit services to public employees across Colorado, including teachers, state troopers, snowplow drivers, correctional officers and many others who provide valuable services. As Colorado’s largest pension plan, we serve and educate over 600,000 members who are former and current public employees.

At PERA you will earn more than a paycheck. PERA is a culture where you can grow your potential and work in an inclusive environment, where diverse perspectives are valued. We hire exceptional employees and recognize that our people are our best asset. Not only do we make sound investments for our members, PERA invests in our employees’ growth through training and leadership opportunities.

To promote wellbeing, we offer hybrid or flexible working options for most roles and a total rewards and benefit program including health, dental and vision coverage - eligibility starts the first day of the month following the date of hire for most plans; generous paid time off and volunteer hours; pension and retirement plans, including PERA’s defined benefit plan, 457 defined contribution plan, and 401(k) employer match, as applicable; tuition assistance; free, convenient on-site parking or RTD subsidy; free on-site fitness center to stay active; employee assistance program; training, leadership and mentoring programs and more. PERA is a Public Service Loan Forgiveness qualifying employer.

To learn more about life at PERA, watch this video or visit www.copera.org/careers.

Position Title: Human Resources Representative
Division: Human Resources
Reports to: Human Resources Manager
Job Status: Full Time / Non-Exempt
Salary: $26.30 - $36.00 per hour. Based upon experience this position may be offered as a Level I or Level II. Please see Leveling Guide.
Posting Dates: 3/29/2024 - 4/14/2024

LEVELING GUIDE

HR Representative II and HR Representative Senior requirements include those of the preceding level.

	HR Representative I	HR Representative II	HR Representative, Senior
Scope and complexity of work	Performs day-to-day assigned duties under the oversight of the manager or a more senior team member(s). With the guidance of leadership, prioritizes tasks while assisting other areas of the HR Department with business needs. Follows established policies and procedures. Investigates and resolves discrepancies in day-to-day duties. Able to address some general HR questions, and knows to whom questions should be directed if unsure, ensuring a warm handoff.	Performs day-to-day duties with minimal supervision from manager. Within established guidelines, investigates and resolves elevated issues. Able to address general HR questions independently. Collaborates with other members of the HR team or escalates matters to resolve complex issues.	Performs day-to-day duties with little direction or supervision. Independently works on more complex matters that may require additional research and/or follow-up for resolution. Suggests potential improvements to operating procedures or processes based on information, data, and experience with the ability to weigh pros and cons. Participates in the planning, execution and evaluation of process improvements to increase efficiencies.
Experience	A combination of education and experience equivalent to 3 or more years of administrative, financial services, customer service, and/or professional office experience. Experience in human resources or learning and development preferred.	A combination of education and experience equivalent to 3-5 or more or more years of administrative, financial services, customer service, and/or professional office experience. 1-2 years supporting human resources in learning and development strongly preferred.	A combination of education and experience equivalent to 3-5 or more years of administrative, financial services, customer service, and/or professional office experience. At least 1-2 years experience supporting human resources in learning and development required. Demonstrated success with increasing responsibility and assignments supporting a team with diverse responsibilities.
Knowledge and Skill	Strong written and verbal communication skills. Strong attention to detail including the ability to proofread documents, presentations, and spreadsheets. Ability to maintain confidentiality and handle sensitive data. Demonstrated ability to manage multiple interruptions on a daily basis while maintaining quality work product. Working knowledge of the operations of other PERA divisions and how their work intersects with Human Resources. Strong customer service skills and orientation. Excel, Word and PowerPoint proficiency. Experience with Learning Management systems, SharePoint, and Adobe Captivate a plus. Experience managing calendars and scheduling meetings preferred	Demonstrated ability to manage multiple priorities while maintaining a high level of accuracy and work product. Ability to make recommendations to documents, presentations and spreadsheets to increase the recipient’s understanding or user experience. Ability to interact with employees across the organization including all levels of leadership with professionalism. Understanding of PERA organizational structure, terminology and basic knowledge of the operations. Excellent customer service skills. Strong skills in Excel, Word, and PowerPoint. Experience with SharePoint. Operational knowledge of the Achieve (Cornerstone) system on the administrative side with the ability to troubleshoot minor to moderate user issues. Experience with Adobe captivate.	Excellent written and verbal communication skills Excellent attention to detail with the ability to identify opportunities for efficiencies and improvements. Ability to review not only the format for edits, but also content. Basic knowledge of HR policies and procedures Superior skills Excel, Word, and PowerPoint. Ability to translate content ideas into material including training PowerPoint decks and guides Intermediate SharePoint skills Intermediate knowledge of the Achieve (Cornerstone) system on the administrative side with the ability to troubleshoot complex issues Functional knowledge of Adobe captivate.

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