Health Equity and Community Investments Program Manager at Excellus Health Plan Inc. in Rochester, New York

Job Description:

Job Description:

The Health Equity and Community Investments Program Manager plans, organizes, and implements the entire operations to support the health equity and community investments strategy. This person is responsible for the end-to-end alignment, integration, coordination and implementation of health equity and community investments strategic initiatives and operations.

Essential Accountabilities:

• Coordinates the day-to-day operations of the health equity and community investments team and drives transparency and accountability using metrics to track department status and progress.


• Collaborates within the division and across the enterprise for the coordination and implementation of goals and initiatives.


• Develops an annual roadmap for key divisional projects and programs to ensure alignment and integration.


• Manages the development and maintenance of corporate policies, ensuring compliance with legal, financial, and regulatory requirements.


• In collaboration with leadership, approves and oversees budgets for all community investment cost centers; develops budgets for enterprise level (non-regional) investments, including multi-year grants and Executive Leadership Team contributions.


• Responsible for the planning, implementing, evaluating, and reporting of specified health equity and community investments initiatives.


• Translate quantitative and qualitative data into strategic priorities and co-define strategic roadmaps for health equity.


• Utilizes data sources to analyze and identify opportunities for improvements.


• Assists in team development and initiatives to create outcome driven projects looking to enhance current operational, clinical, financial programs within all relevant business areas.


• Aggregates and assists with the analysis of internal and external data.


• Develop process to collect, analyze and report data metrics to ensure cost-effective services are provided.


• Accountable for ensuring enterprise response to health equity and community investments-related internal and external needs, including health plan collateral and publications, BCBSA surveys, employer group RFPs, new employee onboarding, and governing board reports and presentations.


• In collaboration with the health equity team, coordinates, supports and conducts regular workgroup meetings and committee meetings with key constituents that are instrumental in the health equity strategy.


• Engages regularly with leadership to ensure resolution of community investments policy exception requests.


• Works to identify opportunities for continuous improvement, standardization, and health disparity reduction.


• Monitors, coordinates, and communicates the strategic objectives of health equity and community investments across the organization to optimize performance/results.


• Maintains knowledge of all relevant legislative and regulatory mandates and ensures that all activities are compliant with these requirements.


• Helps build diverse partnerships and collaboration to advance the mission and work of the organization.


• Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs.


• Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures.


• Regular and reliable attendance is expected and required.


• Performs other functions as assigned by management.

Minimum Qualifications:

• Six years of project management experience required.


• Six years of business, operations, health equity or related experience required.


• Bachelor's degree in public health, Healthcare Administration, Business or related field required.


• PMP certification preferred.


• Excellent communication and interpersonal skills in writing, speaking, and presenting information; experience drafting and delivering executive-level presentations and communications.


• Exceptional project/program management skills and the ability to structure and manage multiple initiatives simultaneously and drive to completion in a fast-paced environment.


• Strong stakeholder engagement skills with the ability to influence without positional authority.


• Demonstrated ability to build strong relationships, influence and collaborate effectively across all levels of the organization, across functions and across cultural dimensions.

Physical Requirements:

• Ability to work prolonged periods sitting and/or standing at a workstation and working on a computer.


• Ability to travel across the Health Plan service region for meetings and/or trainings as needed.


• Manual dexterity including fine finger motion required.

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One Mission. One Vision. One I.D.E.A. One you.
Together we can create a better I.D.E.A. for our communities.

At the Lifetime Healthcare Companies, we're on a mission to make our communities healthier, and we can't do it without you. We know diversity helps fuel our mission and that's why we approach our work from an I.D.E.A. mindset (Inclusion, Diversity, Equity, and Access). By activating our employees' experiences, skills, and perspectives, we take action toward greater health equity.

We aspire to reflect the communities we live in and serve, and strongly encourage people of color, LGBTQ+ people, people with disabilities, veterans, and other underrepresented groups to apply.

OUR COMPANY CULTURE:
Employees are united by our Lifetime Way Values & Behaviors that include compassion, pride, excellence, innovation, and having fun! We aim to be an employer of choice by valuing workforce diversity, innovative thinking, employee development, and by offering competitive compensation and benefits.

In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.

Equal Opportunity Employer

Compensation Range(s):

Grade 209: Minimum $75,816 - Maximum $140,254

The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays.

Please note: There may be opportunity for remote work within all jobs posted by the Excellus Talent Acquisition team. This decision is made on a case-by-case basis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.