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Bilingual Customer Service Representative I (Onsite) at Globe Life Inc. in BROADVIEW HEIGHTS, Ohio
Posted in Other 30+ days ago.
Job Description:
Job Description:
Bilingual Customer Service Representative I (Onsite)
Primary Duties & Responsibilities
The Bilingual Spanish Customer Service Representative I is responsible for engaging with customers on behalf of the company in a positive and professional manner. Handle customer service incoming calls from our English and Spanish agents and policyholders, translate documents from Spanish to English. Duties include answering phone calls and process request for changes to a policyholder's account and maintaining expert knowledge about company products and processing guidelines.
Daily Duties:
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