Bellperson/Driver (Part-time) - DoubleTree by Hilton Hotel San Jose at Hilton Global in San Jose, California

Job Description:

The beautiful Doubletree San Jose is looking for a Part-Time Bell person/Driver to accommodate its guests to and from the airport and local attractions.

The property has 505 spacious sleeping rooms and is located justfive minutes from San Jose International Airport via free shuttle and ten from downtown San Jose. Located near shopping, restaurants, entertainment, and several companies including Paypal, Roku, Yahoo, and NVIDIA, are all within five miles.

The ideal candidate will have minimum of six months experience in customer service field, clean driving record and a flexible schedule, must be available on Friday & Saturday based on hotel demands.

What will I be doing?
As a Bell person/Driver, you would be responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Greet and escort arriving and departing guests to and from their accommodations.
• Retrieve and transport guest luggage.
• Inspect guest rooms and acquaint guests with these rooms and their features.
• Respond to guest inquiries and requests in a timely, friendly and efficient manner.
• Organize and store luggage, as needed, according to guidelines.
• Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments.
• Ensure messages and faxes are regularly delivered throughout the day.
• Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed.
• Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed.
• Assist in the maintenance, appearance and functionality of equipment.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

he Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work . We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Access to your pay when you need it through DailyPay
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

*The hourly wage for this role is $20.58- $25.73*

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