Scheduling Coordinator at Intellisource in Wilmington, Delaware

Job Description:

Job Description

IntelliSource invites you to join our team as a Scheduling Coordinator! A re you a master of scheduling, a multitasking maven, and a customer service champion all rolled into one? If so, IntelliSource is on the lookout for exceptional individuals like you to join our partner's dynamic team as Scheduling Coordinators. Your role will be nothing short of pivotal as you ensure seamless operations and uphold our commitment to excellence when our primary schedulers take a breather.

What You'll Do:

• Be the Backbone: Step into the spotlight as the go-to backup for our call center's scheduling needs, ensuring that our field operations run like a well-oiled machine even when our primary schedulers are off-duty.


• Juggle with Grace: From installation to repair and maintenance, you'll be the wizard behind the curtain, orchestrating scheduling plans for our Field System Engineers and Authorized Service Providers, making sure no appointment falls through the cracks.


• Customer Centricity: Fielding inquiries in real-time via chat and phone, you'll be the friendly face and voice that customers rely on, providing top-notch assistance and leaving them wowed by our service.


• Flexibility is Key: With a knack for adaptability, you'll effortlessly cover various shifts and responsibilities, keeping the gears turning smoothly no matter what curveballs come your way.

What We Offer:

• Competitive Compensation: Enjoy a rewarding pay scale ranging from $20 to $24 per hour, commensurate with your skills and dedication.


• Dynamic Environment: Say goodbye to monotony! Dive into a fast-paced, ever-evolving atmosphere where every day brings new challenges and opportunities for growth.


• Team Spirit: Join forces with a diverse and talented team, where collaboration isn't just encouraged-it's the name of the game.

What You'll Bring:

• Organizational Skills: Whether it's managing multiple tasks with finesse or negotiating like a pro, your arsenal of skills is as impressive as it is versatile.


• Customer Focus: You're not just here to check boxes; you're on a mission to exceed customer expectations, one scheduling puzzle at a time.


• Detail-Oriented: With an eye for accuracy, you'll ensure that no scheduling snafu goes unnoticed, maintaining records with precision and care.

Qualifications:

• Education & Experience: While a degree in a technological or engineering field is a plus, we're also open to candidates with equivalent experience in customer service or project management.


• Dependability: We're counting on you to be the reliable rock our team can lean on, with a willingness to embrace flexible schedules and tackle challenges head-on.


• Strong Communication Skills: Whether it's chatting with customers or collaborating with teammates, your communication skills are second to none, making sure everyone's on the same page.

Ready to Take the Next Step? Does this sound like a career for you? We want to hear from you! Apply now and let's ignite the possibilities together.

ABOUT INTELLISOURCE:

Innovative outsourcing + proven execution. Headquartered in Denver, CO, IntelliSource has over 25 years of outsourcing experience - bringing innovative business solutions through people, processes and technology that maximize operations and workforce management across a global landscape.

WE ARE INTELLISOURCE

At IntelliSource, you will always be learning and improving in our consistently fun and challenging environment. We celebrate our differences, value our unique perspectives, and recognize milestones to uplift each other and be our best in what we do. IntelliSource is a reflection of our people. We are committed, inclusive, and lead with intention. Our varied departments are in full alignment to reach the common goal of seeking and identifying opportunities to ignite the possibilities within us and those around us. Whether remote, at a satellite location, onsite with a customer, or at our headquarters office - we take great pride in our company culture and the diversity within our organization that has developed over the years.

EOE STATEMENT

IntelliSource, LLC is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. We are an E-Verify Employer.