Auto Physical Damage Claims Supervisor at Amerisure Insurance Company in Tampa, Florida

Job Description:

Amerisure creates exceptional value for its partners, policyholders and employees. As a property and casualty insurance company, Amerisure’s promise to our partner agencies and policyholders begins with a comprehensive line of insurance products designed to protect businesses, as well as the health and safety of every employee. Amerisure is an A.M. Best “A” (excellent) rated company and services mid-sized commercial enterprises focused in construction, manufacturing and healthcare. We are ranked as one of the top 100 Property & Casualty companies in the United States, and have nearly $1 Billion of Direct Written Premium ​and $1.15 billion in surplus.

Amerisure is currently recruiting for a Claims Auto Physical Damage Fast Track Supervisor that will support our APD team. This role will sit onsite with a hybrid approach 3 days a week in one of the following locations: Tampa, FL; Lisle, IL; or Duluth, GA.  The ideal candidate will also possess the following skill set. 

Summary Statement

Supervises a team within the Auto Physical Damage Fast Track unit including directing and monitoring claims production workflow, auditing and tracking results. Ensures adherence to company policies and procedures, and execution of the service model. Provides technical direction and management on claims assigned within the team.

Essential Tasks/Major Duties

• Manage, train, provide performance feedback and assign duties of direct reports to ensure productivity, efficiency, and effectiveness.


• Conduct and utilize audit process to accurately assess employee performance and adherence to the Amerisure service model and auto fast track guidelines.


• Provide technical guidance to ensure proper investigation of losses, identification of coverage, and damages.


• Ensure proper reserves are established and maintained to accurately reflect financial exposure.


• Provide guidance to team by ensuring critical issues have been identified and confirming action steps are completed.


• Recommends process improvements to increase team effectiveness and efficiencies for implementation.


• Establish work priorities, schedule, and distribute work, monitor compliance with service standards and track team metrics.

Knowledge, Skills & Abilities

• Bachelor’s degree or equivalent combination of education and experience.


• 3 years commercial claims adjusting experience.


• Ability to obtain appropriate state licensing as required.


• Proficient computer skills required including Microsoft Office Suite.


• Demonstrates successful ability to build positive relationships and partnerships within department and across the organization.


• Demonstrates successful ability to prioritize and multi-task various and conflicting responsibilities.


• Excellent problem solving, critical thinking and decision-making skills.


• Excellent verbal and written communication skills with the ability to interact with internal and external customers.


• Ability to travel overnight up to 10%.

Just as we are committed to creating exceptional value for our Partners For Success® agencies and policyholders, Amerisure also remains committed to being an employer of choice. We reinforce this commitment by adhering to an Employee Value Proposition that, in part, is provided through a competitive total rewards package. Amerisure offers a Compensation & Benefits Package that includes competitive base pay, performance-based incentive pay, comprehensive health & welfare benefits, 401(k) savings plan and profit sharing. In addition to generous paid time off programs, we allow our employees flexible and remote work arrangements.  If you strive for excellence and are committed to personal and professional growth, Amerisure is looking for you.

Amerisure Insurance provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Amerisure Insurance complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Amerisure Insurance expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Amerisure’s employees to perform their job duties may result in discipline up to and including discharge.