Pool Attendant - Hilton Cabana Miami Beach Resort at Hilton Global in Miami Beach, Florida

Job Description:

The Hilton Cabana Miami Beach Resort is looking for their nextPool Attendant (Cabana Butler).

Overlooking the Atlantic Ocean, The Hilton Cabana Miami Beach Resort offers a direct access tot he beach and the nine-mile Miami Beachwalk and features two ocean-view outdoor pools, poolside cabanas and a private beach.

Shift Pattern: Rotating morning and afternoon shifts throughout the week

Pay Rate: $14.00 per hour

What are the benefits of working for Hilton?*

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Go Hilton travel program: 100 nights of discounted travel
• Access to your pay when you need it through DailyPay
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
• Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
• Flexible shifts and days off
• Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care
• Mental health resources including free counseling through our Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• 401K plan and company match to help save for your retirement

*Available benefits may vary depending upon property-specific terms and conditions of employment

What will I be doing?

As a Pool Attendant (Cabana Butler), you would be responsible for providing food and beverage service to and for ensuring a clean, safe and fun environment for guests at the cabanas in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards

• Greet and escort guests to their cabanas and attend to their cabana-related needs including, but not limited to, getting fresh towels, relocating chairs and/or umbrellas, confirming registration and issuing recreational equipment, etc.
• Provide food and beverage service to cabana guests including, but not limited to, knowing the menu, promoting specials, taking food and/or beverage orders, inputting orders in appropriate point-of-sale systems, retrieving and delivering food and beverage orders in a timely manner, ensuring guest satisfaction throughout the meal and cabana service and preparing and delivering special amenities (fruit, scented face cloths, etc.) and services (frozen treats, etc.)
• Prepare and maintain the cleanliness and safety of the cabanas including, but not limited to, ensuring fully-stocked cabana amenities, cleaning ashtrays, furniture, tables and decks, conducting periodic deep cleaning
• Monitor use of the cabanas and equipment and address and/or report potential hazards
• Respond to guest inquiries and service issues in a timely, friendly and efficient manner
• Perform additional duties, as requested

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

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