Program Manager - Product & Experience Strategic Operations at Bose Corporation in Framingham, Massachusetts

Job Description:

You know the moment. It's the first notes of that song you love, the intro to your favorite movie, or simply the sound of someone you love saying "hello." It's in these moments that sound matters most.

At Bose, we believe sound is the most powerful force on earth. We've dedicated ourselves to improving it for nearly 60 years. And we're passionate down to our bones about making whatever you're listening to a little more magical.

At Bose, we are constantly learning and constantly curious. We never stop imagining what better sound sounds like. The Product team leads the transformation of ideas through research, design, development, marketing, and sales, unleashing the transformative power of sound and delivering the best products on the market.

Job Description

About Bose

You know the moment. It's the first notes of that song you love, the intro to your favorite movie, or simply the sound of someone you love saying "hello." It's in these moments that sound matters most. At Bose, we believe sound is the most powerful force on earth. We've dedicated ourselves to improving it for nearly 60 years. And we're passionate down to our bones about making whatever you're listening to a little more magical.

About the Business Operations Team

The Business Operations team supports the Product and Supply Chain organization, providing leadership to the teams that deliver our new product roadmap by designing and executing solutions to critical business problems.

Bose is seeking an experienced Program Manager to oversee day-to-day business operations for our New Product Management functions across hardware and software. The successful candidate will play a crucial role in supporting the teams that defin e and scop e work, prioritiz e high-impact initiatives, and craft compelling roadmaps that align with our commitment to delivering exceptional consumer experiences and upholding Bose's reputation for quality and innovation.

Key Responsibilities

• Serve as the program manager across key business processes for software experiences, software platforms, and hardware products , leveraging project management best practices to drive operational excellence and continuous improvement.


• Enabl e key efficiency metrics such as accelerating time-to-market for innovation and optimizing software product quality.


• Facilitat e cross-functional alignment and collaboration to ensure effective execution at later stages in the process.


• Lead all roadmap p lanning and increment pre-planning forums across key stakeholders in R&D, Insights, Marketing, and Partnerships , preparing teams with the proper templates and documentation to make the exercise efficient and effective


• Coordinate the prioritization & documentation of roadmaps to deliver differentiated innovation.


• Implement processes and tools to consistently gather and relay critical consumer insights to assess the health of Critical User Journeys to the Product Management team, enabling them to strategically adapt product roadmaps.


• Identify and mitigat e potential risks and roadblocks surrounding roadmaps , proactively addressing issues to maintain momentum.


• Act as an evangelist of a "Customer First, Experience - Led' culture

• Optimize communication flow between the P roduct organization and stakeholder teams.

Requirements and Qualifications

The ideal candidate will possess a proven track record of successfully managing multifaceted projects involving software components. Excellent communication, stakeholder management, and systems thinking skills are essential. A passion for delivering exceptional customer experiences is highly desirable.

• Bachelor's degree required


• MBA or Master's in a technical field preferred


• Experience in a software-driven organization


• Hands-on experience with Jira , especially with reporting, require d


• Familiarity with Jira Align , Smartsheet, and MS Office suite preferred


• Understanding of product management roles, processes and cross-functional collaboration


• Strong project management and problem-solving abilities


• Effective relationship management and conflict resolution skills


• Ability to collaboratively influence decisions across a large organization


• Excellent interpersonal and communication skills at all levels


• Customer-centric and insights-driven mindset


• Self-driven m ultitasking, prioritization, and time management capabilities


• Demonstrated w illingness to challenge the status quo to drive Product and company goals

Our goal is to create an atmosphere where every candidate feels supported and empowered in the interviewing process. Diversity and inclusion are integral to our success, and we believe that providing reasonable accommodation is not only a legal obligation but also a fundamental aspect of our commitment to being an employer of choice. We recognize that individuals may have different needs and requirements based on their abilities, and we provide reasonable accommodations to ensure ideal conditions are met during the application process. If you believe you need a reasonable accommodation, please send a note to wellbeing@bose.com

Bose is an equal opportunity employer that is committed to inclusion and diversity. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristics. For additional information, please review: (1) the EEO is the Law Poster (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf); and (2) its Supplements (http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm). Please note, the company's pay transparency is available at http://www.dol.gov/ofccp/pdf/EO13665_PrescribedNondiscriminationPostingLanguage_JRFQA508c.pdf. Bose is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the application or employment process, please send an e-mail to Wellbeing@bose.com and let us know the nature of your request and your contact information.
Our goal is to create an atmosphere where every candidate feels supported and empowered in the interviewing process. Diversity and inclusion are integral to our success, and we believe that providing reasonable accommodation is not only a legal obligation but also a fundamental aspect of our commitment to being an employer of choice. We recognize that individuals may have different needs and requirements based on their abilities, and we provide reasonable accommodations to ensure ideal conditions are met during the application process.

If you believe you need a reasonable accommodation, please send a note to wellbeing@bose.com