Commercial Operations Center of Excellence Analyst at Tanium in Emeryville, California

Job Description:

The Basics:

The Center of Excellence (COE) team operates across various business units (BUs), possessing advanced knowledge and expertise in each domain. Comprising highly skilled professionals, the COE disseminates knowledge, provides support to the Sales Team, and promotes best practices. The COE's main objective is to guide the Sales Team, ensuring effective management throughout the sales cycle.

We are seeking an Analyst to support sales and deal related transactions through deploying global strategies and approaches. This position will also be crucial in getting the Commercial Operations to the next level of customer service excellence by continuing to foster a culture of change and greater sales enablement. Consistency and governance are key features of an effective COE Analyst.

What you'll do:

• Continuously identify process improvement and sales training opportunities in partnership with business partners and Sales leadership.
• Collaborate with Sales teams to implement and support self-service sales enablement for quote generation within established guidelines.
• Offer field-level assistance for troubleshooting quoting errors and other issues
• Collaborate closely with Sales Ops and Deal Desk to oversee renewal opportunity and quote generation processes.
• Lead pre-order booking review activities in SFDC and collaborate with Order Operations to ensure efficient processes and handoffs.
• Coordinate orders from Tanium alliance partners with the Channel team.
• Develop and deliver sales enablement tools such as Tidbits, SharePoint and Thursday Trainings for new Sales hires.

• Bachelor's degree in Business Administration, Finance, or a related field.
• 0-2 years proven experience in sales support, deal management, or related roles.
• Strong understanding of sales processes, methodologies, and best practices.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.
• Analytical mindset with the ability to interpret data, identify trends and make data-driven decisions.
• Experience in driving change and fostering a culture of continuous improvement.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
• Proficiency in Microsoft Office suite and CRM systems (e.g., Salesforce).

Tanium, the industry's only provider of converged endpoint management (XEM), leads the paradigm shift in legacy approaches to managing complex security and technology environments. Only Tanium protects every team, endpoint, and workflow from cyber threats by integrating IT, Operations, Security, and Risk into a single platform that delivers comprehensive visibility across devices, a unified set of controls, and a common taxonomy for a single shared purpose: to protect critical information and infrastructure at scale. Tanium has been named to the Forbes Cloud 100 list for six consecutive years and ranks on Fortune's list of the Best Large Workplaces in Technology. In fact, more than half of the Fortune 100 and the U.S. armed forces trust Tanium to protect people; defend data; secure systems; and see and control every endpoint, team, and workflow everywhere. That's the power of certainty. Visit www.tanium.com and follow us on LinkedIn and Twitter .

On a mission. Together.

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.

We are an organization with stakeholders around the world and it's imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things.

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.

What you'll get

The annual base salary range for this full-time position is $45,000 to $135,000. This range is an estimate for what Tanium will pay a new hire. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience.

In addition to an annual base salary, team members will receive equity awards and a generous benefits package consisting of medical, dental and vision plan, family planning benefits, health savings account, flexible spending account, transportation savings account, 401(k) retirement savings plan with company match, life, accident and disability coverage, business travel accident insurance, employee assistance programs, disability insurance, and other well-being benefits.

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