Posted in General Business 26 days ago.
Type: Full-Time
Requisition ID: 59886 Title: Customer Service OrthoBiologics Administrator Division: Arthrex, Inc. (US01) Location: Fort Myers, FL
Arthrex Inc. is hiring a Customer Service Orthobiologics Administrator to work at our Fort Myers, FL location. This individual will p rovide contact and communications with customers to assure that customer needs are properly addressed, and problems are studied and resolved following procedures. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better™.
If hired for this position, you will be eligible for a $2,000.00 sign-on bonus (minus appropriate tax withholdings). You will be paid the $2,000.00 during your first pay period.
Essential Duties and Responsibilities:
Education and Experience:
Knowledge and Skill Requirements/ Specialized Courses and/or Training:
Technical knowledge of products sold by the company and understanding of handling the products. Basic knowledge of medical terms relating to the products handled. Basic knowledge of marketing concepts and practices. Good phone and computer skills in addition to the ability to multitask.
Machine, Tools and/or Equipment Skills:
Microsoft Word, Excel, Outlook, and Power Point preferred
Advanced Telephone skills with both outbound and inbound calls, scanning and faxing documents.
Reasoning Ability:
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Mathematical Skills
Ability to comprehend and apply mathematical principles to the degree required to perform the job based upon job requirements.
Language and Communication Skills:
Ability to comprehend and apply language skills to the degree required to perform the job based upon the job requirements listed above. Ability to verbally communicate ideas clearly and effectively convey information to other team members and management. Ability to write and record data and information as required by procedures.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required sit; use hands and fingers, to handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds.
Arthrex 2024 Benefits
All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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