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The Regional Manager - Wealth Advisory Services is responsible for driving outstanding sales generation and client service through managing, coaching, and guiding Wealth Advisors and Wealth Associates in a defined market while creating strong collaboration with business partner leaders to grow Wealth Advisory Services.less than br>
Essential Functions/Responsibilities
Establish sales goals, define and manage to success formulas, coach and educate business partners.
Routinely assist on pre-call planning, client/prospect appointments and post-call debriefs to provide outstanding real-time coaching and feedback.
Develop and implement sales strategies specific to assigned markets.
Implement and maintain necessary systems infrastructure to support Wealth client facing associates including group email, telephone/call center, support case tracking and other technologies. Stay abreast of industry trends, competitive advantages, and vendor advancements.
Provide leadership and direction to the Wealth Associates who provide day to day support to client facing associates. Leverage strengths and understand and identify gaps in performance. Provide development opportunities for staff to align with their career goals and develop a bench strength for key positions.
Deliver on implemented KPI's with a focus on continual improvement to enhance the internal and external client experience.
Minimum Knowledge, Skills, and Abilities Needed to Perform Essential Functions of the Job
Bachelor's degree in Business or other related field of study.
Minimum of 10 years Financial Services experience.
Technically sound with demonstrated knowledge and understanding of servicing Wealth and investment management client needs, operational processes and key systems needed to support the Wealth client. Knowledge and understanding of key performance metrics.
Relevant experience in managing sales and client service teams.
Ability to achieve high level results while adhering to Enterprise Risk Management (ERM).
Preferred Knowledge and Skills
Outstanding leadership and collaborative qualities.
Master's degree in Business preferred.
Advanced designation such as CFP® or ChFC® preferred.
Level of Complexity and Scope
Problems faced are moderately to highly complex in nature
Degree of Independence and Decision-Making
Works with limited supervision
Applies guidelines with proficiency and effectively manages workflow of team
Collaborates with senior and executive roles
Required Supervisory Responsibilities
Manage a team of Wealth Advisors, including hiring, retaining, and managing ongoing performance of the team.
Physical Requirements
Sit and work on a computer for long periods of time
Converse with clients
Occasionally lifts and carries up to 50 lbs.
Frequently lifts and carries up to 10 lbs.
Frequently sits, stands, walks and drives
Driving as needed
Compliance Statement
The associate is responsible for meeting all compliance requirements imposed on First Financial Bank by State and Federal law and regulation, as well as all related First Financial Bank policies and procedures. This includes all Bank Secrecy Act, Anti-Money Laundering, OFAC and Suspicious Activity reporting requirements, as well as all other lending and deposit compliance requirements.
Development and Training
It is our policy to not discriminate against any individual in violation of federal, state, and local laws as it relates to age, race, color, religion, national origin, sex, marital status, pregnancy, gender identity, disability, sexual orientation, genetic information, veteran/military service, or any other characteristic protected by law.