The Program Manager Oncology position has two primary job functions, operational and strategic supporting all lab end users. Responsible for multiple applications support. Serves as internal consultant to the user community to identify technology based solutions / enhancements to existing workflow issues. Actively participate in the work process redesign, as appropriate, to accommodate changes in technology.
Responsibilities:
Provide troubleshooting and problem resolution services for reported Oncology Information problems
Analyze and document current work processes to more accurately describe and resolve outstanding OIS issues
Actively coordinate both internal and external resources for successful problem resolution Develop reports or specifications for reports as requested by OIS users
Where practical, train and assist users in developing their own OIS reports
Develop detailed specifications and effectively communicate same to outside vendors to insure that programs installed meet user requirements
Requirements:
Bachelor's Degree
Work Type:
Full Time
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