Alvarez & Marsal is a leading independent global professional services firm, specializing in providing turnaround management, performance improvement and corporate advisory services. With more than 9,000 professionals based in locations across 6 continents, our firm excels in problem solving and value creation. Drawing on a strong operational heritage and hands-on approach, our professionals work closely with organizations and stakeholders to help tackle complex business issues and maximize value.
Position Overview
A&M Tax is seeking a Learning & Development Manager to oversee and execute all aspects of L&D programs, both in person and virtual. The ideal candidate has a passion for L&D management and the organizational skills required to manage training events seamlessly. This position reports directly to the Director of Learning & Development.
Responsibilities:
Oversee and execute the logistical planning and delivery of a national conference, including, but not limited to:
Budgeting, processing invoices and budget-to-actual analysis
Assisting with venue selection and contracting
Working directly with the venue to ensure a smooth execution of the conference, including classroom needs, food and beverage orders, audio visual needs and event orders.
Preparation of registration information and site
Drafting communications
Monitoring course registration
Ordering and shipping supplies
Coordination of onsite logistics and team
Coordination with vendors and instructors
Planning non-learning events such as evening events, off-site events, dinners, etc.
Manage post-event activities, including gathering feedback, analyzing evaluation metrics and suggesting improvements for future events.
Manage virtual learning
Oversee scheduling of webcasts, communications, credit issuance, posting of recordings, etc.
Maintenance of Learning Management System (LMS) or other system of record, including, but not limited to:
Obtaining and entering course/curriculum information
Creating learning objects and curriculums
Monitoring course registrations
Registering instructors
Update/make changes as needed
Supervise and ensure accuracy and completeness in Continuing Professional Education administration and reporting.
Own vendor relationships, review and analyze contracts and document process and procedures.
Assist with reporting and analysis of learning metrics
Responsible for management of Learning Coordinator including scheduling, managing, coaching and developing and providing feedback.
The L&D Manager will also work on special projects related to learning strategy and collaborate with other People Team members on projects.
Qualifications
5+ years of relevant experience (experience in professional services industry preferred).
A bachelor's degree (B.A. or B.S.) from four-year college or university.
Experience with event planning and coordination.
Experience in large, matrixed and global organizations preferred.
Proficient in Microsoft Office Suite with expertise in PowerPoint, Excel and SharePoint, as well as the ability to adapt to new software programs.
Knowledge of administration of Learning Management Systems. Experience with Docebo a plus.
Strong skills in:
Project management
Organization and time management
Written and verbal communication
Taking initiative and contribution of new ideas
Relationship building
Cross-team collaboration
Effectively interacting with all levels of Firm management and staff
Problem solving
Adapting to changing priorities
Willingness to travel as needed
The salary range is $95,000 - $110,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. Please ask your recruiter for details.