Deposit Operations Specialist at Regent Bank in Tulsa, Oklahoma

Job Description:

Summary:

The Bank Operations Specialist III, as a member of the Operations Team that supports the processing for all banks transaction channels, is responsible for performing a variety of bank operational duties in a high-volume deadline driven environment. The Bank Operations Specialist III interacts with various bank personnel while serving as a resource agent for all deposit operational areas, and assisting in the verification of processes and applications.

Essential Duties and Responsibilities:

• Process overdrafts and NSFs


• Receives and originates/verifies incoming and outgoing wire transfer requests


• Process debit card disputes and resolution within regulatory required deadlines


• Assist with foreign transactions, in-clearing, bonds, and outgoing cash letters


• Assists with monitoring and resolving fraud activity


• Performs daily general ledger transactions and reconciliations


• Provides support to Client Services in areas associated with deposit operations, including research, check copies, subpoena requests, stop payments, ACH and check return adjustments, and other inquires as necessary


• Effectively monitor and process all daily Automated Clearing House (ACH) files


• Timely processing and logging of Notice of Reclamations (NOC)


• Monitors originating companies for risk limit over exposures and assists Treasury Services with ACH reports of activity, returns ration reports, and ACH risk assessment report for audit review


• Maintains consistent compliance with policies, procedures, and regulatory laws


• Other duties as assigned.

Education and/or Experience:

• High School Diploma or equivalent


• Three (3) to Five (5) years of banking experience in the position of Teller, New Accounts, and Deposit Operations. One (1) year of bank operational experience preferred, but not required.


• Accredited ACH Professional Certification (AAP) preferred

Knowledge/Skills/Abilities:

• Knowledge of banking processes, procedures, and workflow


• In-depth knowledge of NACHA and Greenbook rules and guidelines


• Functional knowledge of Microsoft Office applications (Excel, Word, PowerPoint)


• Strong verbal and written communication skills


• Detail oriented and ability to work under pressure of deadlines


• Ability to multitask and apply analytical and problem-solving skills


• All candidates will be required to complete a pre-employment background, credit, and drug screening

Physical Requirements:

• Must be able to exert up to 10 pounds of force occasionally and/or negligible amount of force frequently.


• Must be able to occasionally lift and/or move up to 25lbs.


• Specific vision abilities required by this job include close vision and the ability to adjust focus.


• Sitting for long periods of time.

Working Conditions:

General comfortable environment. Noise, heat, dust and other problems are minimal. Unpredictable hours, sometimes exceedingly long in order to correct mistakes whether or not related to computer failure or unusually heavy client traffic. Exposed to a potentially hazardous condition, i.e. robbery. All employees are required to maintain a neat and safe work area.