The Pool Attendant provides excellent customer service to our guests by maintaining a clean, organized, and well-stocked space and by assisting with any guest requests.
Job Description
Key Job Functions
Clean fitness and recreation area restrooms.
Launder, fold, and stack towels according to company procedures.
Distribute towels to guests.
Conduct inventory of supplies, materials, and equipment and inform supervisor/manager of low supply items.
Provide information to guests about available recreation facilities and activities.
Promote a fun and relaxing atmosphere for guests.
Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members.
Provide assistance to injured guests until the arrival of emergency medical services.
Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.
Anticipate and address guests' service needs; thank guests with genuine appreciation.
Speak with others using clear and professional language; answer telephones using appropriate etiquette.
Visually inspect tools, equipment, or machines. Report any broken equipment to the Maintenance Department.
Set up and break down Pool Attendant station, towel supply area, umbrellas, etc.
Maintain cleanliness of the pool deck.
Verify resident and guest information for pool access.
Inform guests of pool rules and enforce rules, as needed.
May be required to work nights, weekends and/or holidays.
Deliver Passionate & Engaging Service to our Guests
You will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs in order to exceed their expectations
You will consistently deliver our GUEST model:
G reet or welcome everyone, warmly with a smile
U se eye and ear contact and guest's name
E stablish/anticipate needs
S olve and own all requests/complaints
T hank everyone
Build solid relationship with your Colleagues
Treat colleagues with respect and dignity
Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.
Additional Job Information/Anticipated
Pay Range
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
Medical, Dental and Vision Insurance (available first day of month after hire date)
Health Savings Account with Company Match
401(k) Retirement Plan with Company Match
Paid Vacation and Sick Days (2 weeks vacation, 6 sick days 10 paid holidays per year)
Free employee parking
Free shift meal
$60 shoe for crew credit per year
Sonesta Hotel Discounts
Educational Assistance
Paid Parental Leave
Company Paid Life Insurance
Company Paid Short Term and Long Term Disability Insurance
Various Employee Perks and Discounts
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
Medical, Dental and Vision Insurance
Health Savings Account with Company Match
401(k) Retirement Plan with Company Match
Paid Vacation and Sick Days
Sonesta Hotel Discounts
Educational Assistance
Paid Parental Leave
Company Paid Life Insurance
Company Paid Short Term and Long Term Disability Insurance
Various Employee Perks and Discounts
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.