Manager, Operations at XPO NAT Solutions LLC in Southfield, Michigan

Job Description:

Accelerate your career at RXO.

RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

As a Manager, Operations at RXO, you will provide strategic leadership and direction for our Transportation Management services offering. You will also define opportunities for improvement and efficiencies, while identifying areas of growth. count on your skills and experience to be a champion of our company values, ensuring an engaged workforce, loyal customers, efficient operations, and a bright future for yourself and RXO.

What your day-to-day will look like:

• Lead the Tactical Finance team to understand, monitor, document, and improve efficiencies of processes impacting account financial results


• Work collaboratively with various departments, including Contracts/Legal, Start Up, Account Management, Accounting, AP, AR, IT, Sales, Solutions, Procurement, Operations Management, Executive Management, Operations Planning and Reporting, Invoicing, Cash Application, Real Estate, and New Site Implementation teams to develop and deploy efficient solutions to processes impacting account financial results.


• Define requirements for transportation operations and ensure the implementation of new strategies and initiatives to effectively meet or exceed company requirements and customer expectations


• Ensure profitability targets are being met; lead a team responsible for and implementing strategies and metrics to ensure process commonality, standardized visibility, and continuity across disciplines.

• Develop and deploy transportation operational, management, and financial solutions, and establish business controls and processes to support regional transportation operations


• Identify and deploy a broad range of customer cost-saving initiatives through established processes


• Define, deploy, and monitor corrective action plans that reduce risk and mitigate process errors


• Design and deliver standard reporting and analytical tools to support Operations Management and Executive Management using a variety of software, including Power BI, Excel, PowerPoint, and other financial planning software


• Interpret large volumes of operational data, report on accuracy and trends.

• Create templates and deliverables for Operational/Financial KPIs; identify methods to monitor performance against original assumptions; develop detective controls and predictive indicators

What you’ll need to excel:

At a minimum, you’ll need:

• 4 years of transportation and logistics experience


• Excellent analytical, communication and time management skills

• Experience working with Microsoft Power BI


• Experience working with a TMS system

It’d be great if you also have:

• Bachelor's degree or equivalent related work or military experience


• 2 years of experience leading a team with a Third-Party Logistics (3PL) company

• Availability to work extended hours including evenings, nights and weekends; ability to travel to customer and multiple operating locations up to 20% of the time


• Solid problem-solving techniques and statistical analysis skills


• Proven leadership and collaboration skills with the ability to effectively supervise, coach and influence employees

In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We’re a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking. If you’re driven and looking for a place to grow, come join us.

Does this sound like you? Check out what else RXO has to offer.

Massive Benefits

• Competitive pay


• Health, dental and vision insurance


• 401(k) with company match


• Life insurance, disability


• Employee Assistance Program (EAP)


• Paid time off


• Tuition reimbursement program

Our Culture

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We welcome everyone regardless of background, identity or ability.

The Next Step

Ready to join our team? We’d love to hear from you. Fill out an application now and join our talent community to learn about future opportunities.

We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here .