Field Engineer at Pyramid Consulting, Inc. in Atlanta, Georgia

Job Description:

Job Details



Immediate need for a talented Field Engineer. This is a 12 + months Contract opportunity with long-term potential and is located in Atlanta, GA. Please review the job description below and contact me ASAP if you are interested.

Job ID: 24-05607

Pay Range: 40/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Responsible for a broad scope of operational support and install, move, add, and change (IMAC) requests supporting the IT infrastructure in office environments, reservation centers, and airport locations.
• Responsible for implementation and support of desktop devices, applications, peripherals, telephone systems, network devices, airline specific equipment ( Kiosk, Flight Information Display Systems, Ramp Information Display Systems) and multiple server platforms.
• Perform, as specified in the Service Request, the physical relocation of any IT infrastructure devices (PC workstations, peripheral devices, phones, network routers, airport devices, etc.).
• Perform upgrade services (adding to or changing a workgroup computer, workgroup peripheral, or software) as specified in the Service Request.
• Verify the asset in accordance with Client policy prior to the move.
• Update asset management systems.
• Troubleshoot and resolve all hardware and software problems supported by Field Operations.
• Communicate with the Field Planning and Project Management organization. Duties may include research, providing input into work orders, and occasional assistance with site surveys.
• Perform preventative maintenance on operational devices.
• Coordinate external vendor services.
• Install, customize, maintain, test, and troubleshoot operating systems and other systems software
• Provide on-site, and on-call 7x24x365 support, as needed.
• Provide technical support, as needed, to the enterprise.
• Configure, install, maintain, test, and troubleshoot hardware systems
• Perform root cause analysis to quickly recover from service interruptions, and to prevent recurring problems.
• Implement changes to platforms with minimal impact to the business by following enterprise standards and procedures.
• Coordinate activities with internal/external technology owners/service providers

Key Requirements and Technology Experience:

• Basic Network/server and application knowledge (MS Office, Outlook, etc.).
• Troubleshooting skills (hardware/software) and NT workstation and peripheral knowledge. The ideal candidate will have the above plus A+ Certification. Must be able to move, on a regular basis, large equipment that weighs at least 30 pounds.
• Ability to provide on-site, and on-call 7x24x365 support, as needed.
• Must have valid driver's license.
• Previous airline experience is ideal.
• Ability to work within a team environment.
• May require over night travel
• 2 - 4 years formal IT training or 3 years equivalent experience.
• A+ Certification preferred
• 0 -2 years formal IT training or 2 years equivalent work experience

Our client is a leading Airlines Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply at
[email protected]
for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Reasonable accommodations are provided to ensure individuals with a disability have equal access to personnel processes. Kindly reach out to the below contact for the same.
Contact No. :
678-514-3500


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