Posted in General Business 27 days ago.
Type: Full-Time
Hilton Cleveland Downtown is looking for a dedicatedGuest Services Coordinatorto join their hardworking Front Office team!
We're in the heart of Downtown Cleveland, with the Rocket Mortgage Field House, Playhouse Square, and East 4th Street within a mile. Our hotel is connected to the Huntington Convention Center of Cleveland. We have an indoor pool, fitness center, and a top-floor bar with views of Lake Erie. Our hotel consists of 600 guest rooms and 18 meeting rooms with over 40,000 sq ft of meeting space. We also have an onsite bar, restaurant, fitness center, and indoor pool!
Shift Pattern: 6am - 3:30pm and 3pm - 11:30pm
Availability: Open - must be available to work any day of the week, holidays and weekends are required
Apply in minutes, right from your phone! A Hilton recruiter will reach out to you!
What will I be doing?
As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
What are the benefits of working for Hilton?*
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
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