Host/Hostess at INTERNATIONAL MARINA GROUP LP in Cornelius, North Carolina

Job Description:

The Host or Hostess is responsible for greeting customers, taking reservations, escorts customers to their seat, and provide menus. In addition, the host or hostess will handle telephone calls, customer inquiries, and assist restaurant staff when necessary in a Private Club setting.

Essential Duties and Responsibilities
Greet all guests in a friendly and welcoming mannerCreate an atmosphere that allows guests to feel welcome, comfortable, important, and relaxedTake reservations or place customers on a waiting list when necessaryAssign customers to tables, escort to seating area, and provide menusAnswer telephone calls and customer inquiriesAssist restaurant staff when necessaryEnsure guests are satisfied and have an exceptional dining experienceAvailable to work overtime when requiredOther duties as assigned by Manager

Safety and Environmental Responsibilities
Follow SHM Safety and Environmental rules and complete required related training.Wear proper personal protective equipment as required for the task or work area. Report all accidents, injuries, spills and near misses immediately.

Technical and Physical Requirements
Customer Service experience preferredAbility to stand for long periods of timeAbility to bend, stoop, lift, rotate, reachAbility to lift 50 pounds

Minimum Soft Skills Qualifications
Eagerness to engage in a growing, fast paced, and industry-leading companyConsistently treats others with dignity and respectGenuinely serves others with humility and a positive attitudeFrequently demonstrates a bias toward actionAlways communicates effectively and courteously with fellow teammates and membersContinuously follows policies and procedures while seeking out new and better ways of accomplishing dutiesShows resolve and overcomes difficulties in a positive and productive mannerGladly provides responsive, and high level of service to our teammates and membersEagerly puts forth the extra effort to accomplish dutiesAdapts quickly and efficiently to changing priorities in order to meet teammate or member needs

The Company
Safe Harbor Marinas, LLC (SHM) is the largest owner and operator of marinas in the world. As a fast-growing company, SHM cultivates a team dynamic of passionate individuals led by the sharpest minds in the industry in order to serve the vibrant boating community that encompasses the SHM network. SHM teammates are committed to thinking critically, providing outstanding service and building relationships with all that we serve. SHM offers professional education and training opportunities and the chance to work with and learn from highly experienced professionals in the marine industry. In addition, SHM offers eligible employees healthcare benefits, 401(k) plans, paid time off, and relocation opportunities. #marinacareers

Safe Harbor Marinas provides equal employment opportunities (EEO) to all employees and applications for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Safe Harbor complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Additional disclosures available athttps://shmarinas.com/hr-disclosures/.