Program Manager A - Healthcare Division at Olympic College in Bremerton, Washington

Job Description:

Description

Program Manager ASalary: $48,864 - $65,748Classification: Program Manager AReports to: Program Specialist 4

Priority consideration will be given to those who apply by April 22, 2024.

The Healthcare Division - Program Manager A - provides administrative programmatic support, coordinates, and supports daily operations for healthcare pathways/programs. The Program Manager collaborates with administration, students, faculty, and staff to achieve the goals and objectives of the division and college through administrative duties.

Essential Functions

Provides programing support to division administrator and program directors/associate dean.

Schedule meetings as necessary for management of programs

Coordinate arrangements for internal and external meetings, including room and meal arrangements, materials, preparation and post-meeting material distribution and follow-up.

Compile and transform data to create reports from ctcLink query results.

Track student paperwork/complaints documenting division processes.

Supports direct reports with centralized communication for program(s)

Assist with the management division SharePoint Site

Management and delegation of program quarterly operations, e.g., program scheduling, collaborative meetings, accreditation reports, data tracking, etc.

Assists in devising unit standards/procedures to ensure adherence to policies. Prepares and maintains administrative and business reports and records.

Ensure compliance with instruction policies, procedures, and CBAs.

Interprets, advises, and implements institution policies and procedures related to healthcare programs.

Advise Dean, administrators, faculty, and staff on policies and procedures.

Modify workflow processes to achieve efficient use of space, equipment, and personnel.

Create and update office procedures and desk aids.

Maintain division specific forms and publications.

Support administrator and faculty with programmatic documents for accreditation, regulation, etc.

Collect, track, and maintain data for accreditation and regulatory requirements for healthcare programs to include:

Student data (evaluations, demographics, attrition), faculty data (evaluations, demographics), program data, course data (evaluations), clinical site data (evaluations, surveys), outcome data.

Coordinate, organize, and communicate operational information across healthcare programs quarterly (quarterly schedules, directories, student files, student exits and re-entries, advisory reports, etc.) delegate tasks to lower-level staff and student workers.

Coordinates, organizes, and/or directs the operation of healthcare program activities.

Oversee routine division administrative operations.

Assist in expediting signature approvals, payroll, HR, and FSCM workflow approval.

Develop reports that provide narratives regarding division operations.

Monitor and maintain records to assist aligning program and disciplines with Instructional goals and objectives.

Maintain tenure documentation.

Keep program participants, staff, and other outside entities informed about program content, activities, and processes.

Gather, monitor, and archive, select course materials (syllabi, course outlines, student learning outcomes), to maintain division-related materials for purposes of assessment, accreditation, and state audit requirements. Coordinate with faculty leads.

Produce or delegate the dissemination of student course schedules.

Represents management and serves as the primary contact in assigned program areas.

Attend meetings as necessary to represent management when the dean is unavailable.

Take notes and provides input on behalf of Dean at meetings.

Provide recommendations to the Dean.

Serve as the primary contact for division related matters to be communicated to the dean.

Maintain division office space and equipment.

• Submission and tracking of division work orders and organize the maintenance of division equipment.


• Serve as main point of contact between division and IT to coordinate computer refreshes and help desk tickets.


• Organize/Reorganizes and executes office space assignments in consultation with ISS and division dean.


• Assist with distribution and tracking of any division specific items for check-out.

Assist with division communications.

Conduct and/or responds to surveys and studies.

Perform division-specific orientations.

Serve as liaison between supervisor and other staff members, transmitting assignments, and requesting status information.

Compose letters, acknowledgments, notifications, apply guidelines with respect to confidential and sensitive materials.

Keep program participants, staff, and other outside entities informed about program content, activities, and processes.

Prepare board reports.

Facilitate development, composition, and distribution of Student Handbooks, Faculty Handbooks, and reviews policy statements.

Schedule and support Healthcare Division orientations, agendas, and communications.

Provide excellent customer service to students, OC Administrators, and Staff.

Perform other related administrative duties as assigned.

Qualifications

Minimum Qualifications

High School diploma or equivalent

Three years administrative or closely related experience

Computer skills and use of software/programs such as Microsoft Office (Word, Excel, Outlook, etc.)

Ability to multi-task in a potentially noisy environment with frequent distractions and interruptions

Work independently, with minimum supervision in an environment requiring flexibility.

Preferred Qualifications

A bachelor's degree in a related field or program and one (1) year of professional experience in the field

Advanced proficiency using Microsoft Excel and Access applications

Two or more years of experience working with data management and analysis

Experience working in a Higher Education setting

Successful Applicants willDemonstrate strong interpersonal and problem-solving skills.Model professional behaviors, attitudes, and work ethic to assist in accomplishing Olympic College and program goals.Demonstrate proficient computer skills and use of software/programs such as Microsoft Office (Word, Excel, Outlook, etc.)Understand oral and written instructions.Demonstrate excellent oral and written communication skills.Prioritize competing demands and responsibilities.Multi-task in a potentially noisy environment with frequent distractions and interruptions.Complete tasks with attention to detail.Exercise appropriate initiative.Work independently, with minimum supervision in an environment that requires constant flexibility and multitasking.Demonstrate success in working with individuals and groups representing a wide range of diverse cultural, geographic, and socio-economic backgrounds.Foster a climate of multicultural understanding and appreciation.Function successfully within an interdisciplinary team.Collaborate successfully with college faculty and administration to deliver successful programs.Establish and maintain working relationships.Be adaptable and flexible.Demonstrate an understanding of and commitment to the Olympic College mission, diversity and learning-centered climate.Additional Information

Terms of EmploymentThis is a full-time classified position scheduled to work 40 hours a week, with a salary range of $48,864 - $65,748. All classified positions will start their salary at Step A when you have completed six months of probation, you will receive a 5 percent pay increase. A collective bargaining agreement exists, and this position is covered by the Washington Public Employees Associate (WPEA) Union. Classified positions qualify for the following benefits: Medical/vision, dental, long-term disability, life insurance, accidental dismemberment, Flexible Spending Arrangement, Dependent Care Assistance Program, Wellness Programs, Department of Retirement Systems Plan 2 or Plan 3, Deferred Compensation Program (DRS) retirement savings plan; TIAA supplemental retirement savings plan, Aflac, 11 paid holidays, leave - vacation/sick/personal holiday/personal leave, auto/home insurance, space available tuition waiver, Employee Assistance Program (EAP), fitness center, reduced rate and priority consideration on-site child care on a space available.For more information regarding benefits, please visit our website here.

Conditions of EmploymentPrior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. In addition to the background check, candidates will be required to complete the Sexual Misconduct Disclosure Form as required WB HB 2327.Olympic College seeks candidates for employment who share our commitment to fostering an equitable and inclusive learning environment (read ourEquity Statement). All applicants are required to submit a statement of 500 words or less, describing the value of diversity, equity, and inclusion in the higher education environment and their prior, current, and/or potential contribution(s) to fostering diversity, equity, and inclusion as an employee.

How To ApplyTo be considered for this position a candidate must apply online through the Olympic College website and submit the following required materials:Olympic College Online ApplicationResumeCover Letter - in your cover letter describe how your experience sets you apart for this position.Unofficial college transcripts. Official transcripts and copies of mandated certifications will be required of the successful candidate.

EEO StatementOlympic College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, or status as a veteran of war. Olympic College Provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following people have been designated to handle inquiries regarding non-discrimination and accommodation policies: HRticket@olympic.edu or 360-475-7300. This recruitment announcement does not reflect the entire job description and can be changed or modified without notice. Apply Now