Inside Sales Representative at Carlisle in Portland, Maine

Job Description:

Carlisle Construction Materials (CCM) has an exciting opportunity for a Inside Sales Representative to join the Hunter Panels team at their Headquarters located in Portland, ME. The Inside Sales Representative will enhance relationships across the roofing and Xci customer base and internally within Hunter Panels, facilitating increased communication, understanding and growth in overall sales. They will serve as a coordinator between multiple departments involved with Hunter and will have direct external contact with customers.


Duties and Responsibilities:


* Form strong relationships with the Regional Managers, Sales Reps, Order Management Specialists, Technical Sales Personnel, as well as other departments across the organization to ensure customer needs are being met and we are delivering the best service.
* Work closely with National Sales Manager and the Regional Management team to expand existing customer base, generate revenue through the addition of new accounts, as well as manage, retain, and grow sales with existing customers.
* Work directly with the Order Management and Pricing teams to facilitate smooth, error-free order entry with correct pricing.
* Help to retain and grow existing business by establishing solid relationships at the branch levels with purchasing contacts, working with them to ensure their Hunter Panels experience is a positive one. Educating customers on proper item numbers, terminology, and methods for order placement will help to make the process run more smoothly.
* Review order file and identify opportunities for accessory sales. Reach out to Regional Managers, Reps and Customers where such opportunities exist to help facilitate the close of these additional sales.
* Assist in outbound calling for pooling of less-than-truckload orders to minimize freight impacts, both for the customer and for Hunter Panels.
* Utilize project data platforms (TBD) to assist Regional Managers and Sales Reps to understand project opportunities in select markets. Working in concert with the Quote Follow Up and Clark Construction Data efforts that currently exist, coordinate such opportunities with CRM team for project follow up.
* Support of company strategic initiatives including: New Product Developments; Marketing Programs; and Carlisle Operating System activities.


Required Skills/Abilities/Knowledge:


* Strong knowledge of the commercial construction market.
* Understand the roles of the players within their market: architects, distributors, contractors, competitive manufacturers position and be familiar with other CCM brands.
* Strong fundamental understanding of Hunter's wall and roofing insulation product lines and the ability to recommend such products with respect to design and installation practices.
* Effective prioritization of time and resources to achieve goals.
* Must be self-motivated, working well both independently and on cross-functional teams.
* Communication and teamwork skills.
* Follow up skills at all levels.
* Computer/Technology proficient.


Competencies:


* Teamwork


* Builds trust with others by encouraging open dialogue and collaboration. Seeks diverse perspectives to create stronger solutions.
* Managing Change


* Able to keep on track despite difficulties or barriers that may be encountered. Addresses conflict to find common ground solutions.
* Continuous Improvement


* Retains a mindset of always striving to make things better. Applies continuous improvement tools and processes to every aspect of the role.
* Customer Focus


* Listens to understand the needs of customers (internal and external). Builds trusting relationships and seeks innovative solutions for all customers. Always has the customer's needs top of mind.
* Continuous Learning


* Understands individual strengths and opportunity areas and seeks development opportunities to leverage strengths and lean into opportunity areas. Open to both giving and receiving feedback.
* Drive for Results


* Always has a sense of urgency to solve problems with actions. Seeks to align goals with attainment of organizational strategy. Has a sense of ownership and personal accountability for actions taken.


Education and Experience:


* Four-year degree preferred, preferably in business management, marketing, architecture or construction management. Equivalent industry experience acceptable.
* 5 years of relevant experience in customer service or support function.


Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled