Client Partner - Media & Telecommunications at Slalom, LLC in Philadelphia, Pennsylvania

Job Description:

Role: Client Partner - Media & Telecom



Slalom Philadelphia actively seeking a Client Service Partner to help build and expand our Media & Telecommunications practice. This Client Partner is tasked with representing all of Slalom's solutions (Customer Engagement, Business Advisory Services, Data & Analytics & Technology Enablement) while collaborating with our marquee technology partners (Amazon Web Services, Microsoft, Salesforce.com, Tableau) to build our M&T vertical. The Client Partner will set strategic direction, deliver solutions, drive sales, and help with recruiting, account management, and operational aspects.



Note: This role will be based out of our Philadelphia office with candidates needing to reside in the greater Philadelphia area.




Responsibilities:

• Broad utilization range depending on client needs


• Direct Revenue responsibility of $7-12M annually


• Responsible for profitability of assigned local accounts (revenue and utilization goals)


• Identifies opportunities for growth/maturation of Slalom offerings, and sets the direction for that growth


• Provides oversight and governance of all sold/managed engagements


• Drives business development with the proper information (creation of SOW), tools and subject matter expertise to sell engagements within the offering


• Develops and delivers best practices, delivery templates, POV papers


• Maintains awareness of industry best practices and business levers for our customers and builds solutions through Slalom's practice offerings


• Oversees project delivery


• Facilitates client satisfaction surveys (where applicable)


• Support recruiting and on-boarding of new employees


• Involved with local and national strategy initiatives

Qualifications:

• 15+ years management/leadership experience; at least 10 from consulting firms


• Previous P&L and direct revenue responsibilities


• Advanced program/project management experience


• Active and transferable industry relationships


• Ability to communicate effectively across all levels of the organization


• Excellent negotiation, conflict management, problem solving and decision-making skills


• Proven track record of client/employee satisfaction

Compensation and Benefits



Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that includemeaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer additional benefits such as a yearly $350 reimbursement account for any well-being related expenses as well as discounted home, auto, and pet insurance.



EEO and Accommodations



Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process. We will accept applications on an ongoing basis until a candidate is selected for the position.


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