Lead Consultant - Salesforce Product Manager at Infosys Limited in Plano, Texas

Job Description:

Infosys is seeking a Salesforce Product Manager

As a Salesforce Product Manager , you will take end-to-end responsibility for a portfolio of projects. You will lead the project(s) from beginning to end , from initial proposal through completion, to provide our clients with innovative high-quality solutions focused on their business needs. You will build and manage the project team, schedule assignments, monitor and review deliverables of project teams and ensure successful delivery and implementation. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.

Basic Qualifications

• Bachelor's degree or foreign equivalent required. Will also consider Three years of relevant work experience in lieu of every year of education


• At least 7 years of experience in Product Management


• This position is for specific location Plano, Texas.


• U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

Preferred Qualifications

• Atleast 5 years of experience in salesforce product management, with a proven track record of successfully leading Agile product development teams in the Salesforce ecosystem.


• Strong understanding of Agile principles and methodologies, with experience in Agile project management tools such as Jira, Confluence, and Agile Central (Rally).


• Deep knowledge of Salesforce products and platforms, including Sales Cloud / Service Cloud / Marketing Cloud/ Experience Cloud with Salesforce certification(s) preferred.


• Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization and across functional areas.


• Lead the strategic planning and execution of product development initiatives within the Salesforce Agile program, ensuring alignment with business objectives and customer needs.


• Define and prioritize product features and enhancements based on market analysis, customer feedback, and business goals, maintaining a clear product roadmap and backlog.


• Act as the primary liaison between business stakeholders, development teams, and other cross-functional partners, facilitating communication and collaboration throughout the product lifecycle.


• Drive the Agile product development process, including sprint planning, backlog grooming, sprint reviews, and retrospectives, ensuring timely delivery of high-quality features and releases.


• Champion a customer-centric approach to product management, conducting user research, usability testing, and customer interviews to inform product decisions and enhance user experience.


• Collaborate with UX/UI designers, developers, and QA analysts to translate product requirements into technical specifications and user stories, ensuring clear understanding and alignment across teams.


• Monitor key performance indicators (KPIs) and metrics to assess product performance, iterate on features and functionality, and optimize the product to meet business objectives.


• Provide leadership and mentorship to junior product managers and cross-functional team members, fostering a culture of innovation, collaboration, and continuous improvement.


• Stay abreast of industry trends, competitive landscape, and emerging technologies in the Salesforce ecosystem, leveraging insights to inform product strategy and roadmap planning.


• Represent the product team in stakeholder meetings, executive presentations, and industry events, effectively communicating product vision, strategy, and roadmap to internal and external audiences.

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation.

With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

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