GENERAL SUMMARY:Addressing technical, formulation and application issues within current color laboratory. Monitor formulations for accuracy, correct entry and insure correct QC, fill-off and manufacturing parameters are recorded. Approve color samples for individual color laboratory personnel and maintain scheduling of color projects. Provide technical support for manufacturing, QA/QC, sales and response to customer inquiries.
PRINCIPLE DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Work with current personnel to monitor and improve formulation quality
Communicate as needed with sales personnel and customers
Manage color lab personnel on day-to-day basis
Identify and implement new color matching techniques and practices in color lab and in manufacturing environment
Influence total sales and profit of the organization through improved communication, product quality and color lab throughput
Stop and and/or hold any color laboratory or manufacturing color batch or process for quality or customer issues
Monitor customer complaints and identify procedures needing improvement
Insure consistent color lab sample and formulation quality
Work effectively with team leaders to improve confidence with customers and sales teams
Understand and monitor procedures used in color lab and manufacturing
Monitor color project throughout
Develop standard operating procedures for color project development and clearly identify project flow
Monitor project turns as a whole and per individual and right first time percentage for entire group and individual
Manage and maintain physical appearance of Color Laboratory to meet visual expectations
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Experience and Education Required
Minimum 5 years' experience in coatings development and/or experience with a make to order coatings manufacturer with emphasis on wood coatings.
Minimum 2 years of technical management experience
Specific Knowledge, Skills, and Abilities Required
Must be self-motivated
Endorse and practice teamwork concept
Competent math skills
Use knowledge to serve as a resource for co-workers
Good communication skills, both written and verbal
Capable of managing multiple task and prioritizing work
Excel in the development of knowledge and skills of Laboratory Personnel
Accept responsibility for department's equipment and workstations including maintenance and cleanliness
Acceptable score on Munsel Color Test (no greater than 30)
Good supervisory skills
Must support Technical Director and Director, styling and Color Development to maintain proper culture promoting good work ethics, competency, teamwork, and service to other departments
Reasoning Ability
Determine correct processes regarding defined laboratory procedures
Work without continuous supervision while completing assigned projects.
Make responsible decisions based on length of experience, knowledge and input from the Laboratory Staff.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual will be required to sit, stand, walk, reach, handle, talk, and hear within any given workday. The individual may on occasion be required to lift and carry up to approximately 50 pounds.
WORK ENVIRONMENT: Normal laboratory work environment with moderate exposure to solvent odors. Appropriate personal protective equipment is provided to enable proper health and safety precautions at all times. HMIS and MSDS guidelines must be followed when working with raw materials and coatings to assure safety.
KEY PERFORMANCE INDICATORS (KPI):
Quality
Productivity-Monitor project turns per department and individual