Posted in Other 23 days ago.
Innova Solutions is immediately hiring for a Customer Service Representative
Position Type: Full Time, Contract
Duration: : 12 Months
Location: Oklahoma City, OK
As a Customer Service Representative, your responsibilities:
Job Description:
Responsibilities include processing product returns from our customers including the necessary system research for appropriate credits and product disposition. This position also requires to perform standard warehouse duties, including but not limited to: unloading trucks, sorting and login packages, and cycle counts.
Essential Job Functions:
1. Process inventory and asset returns from RAs and STOs utilizing SAP and Mymediset systems, including product Complaints and Customer repairs.
2. Research inventory discrepancies by analyzing data in SAP and Mymediset systems.
3. Use appropriate transactions codes to document returns, including Credits to customers.
4. Extensive communication with the sales force, customers and other facilities
5. Ensure compliance with all company processes and procedures.
6. Maintain an organized work area.
7. Perform other duties as assigned
8. Maintain and operate material handling equipment
9. Work in a team environment using the skills of communicating, listening and participating in developing continuous improvement in a fast-paced environment
Requirements:
• High School diploma
• Three to five years in a warehouse environment.
• SAP knowledge a plus.(desired)
• Knowledge of MS Excel desired.
• Ability to read small print at different levels of lighting.
• Capable of working independently and in a fast pace environment.
• Excellent interpersonal, communication, analytical and time management skills.
• Ability to lift up to 50 lbs. individually. Team lifting up to 70 lbs.
• Able to work well with other team members.
Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW
Thank you!
Jesse John Wesley
Jesse.Wesley@innovasolutions.com
PAY RANGE AND BENEFITS:
Pay Range*: Between $15.00 - $.16 per hour
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
ABOUT INNOVA SOLUTIONS:Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.
Recent Recognitions:
CAVA |
Service Experts |
Oklahoma State University-Oklahoma City |
The Village for Families and Children |
The Village for Families and Children |
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