Cash Services Manager at Federal Reserve Bank (FRB) in Jacksonville, Florida

Job Description:

Company

Federal Reserve Bank of Atlanta

As an employee of the Atlanta Fed, you will help support our mission of promoting the stability and efficiency of the U.S. economy and financial system. Your work will affect the economy of the Southeast, the United States, and the world. The work we do here is important, and how we do it is just as important as what we do. We live our values of integrity, excellence, and respect every day. We do the right thing, we do things right, and we treat people right. A career at the Federal Reserve Bank of Atlanta gives you the chance to do work that touches lives and helps communities prosper.

Ensures the appropriate circulation of a significant value of currency/coin inventory to meet the needs of financial institutions and public citizens during normal operations and periods of natural disasters. Under the direction of higher level management, manages the operations of the Cash Services Department. Through subordinate section managers, supervisors, analysts and operations personnel, ensures that department goals and overall Bank objectives are met. Monitors and manages daily Cash Services Department operations, including processing and shipping currency and coin, and verifying unfit currency. This could include oversight of day and/or night shift operations and involvement with oversight of significant outsourced operations and/or off-site Bank assets.

On-site Location- Jacksonville, FL

Key Responsibilities:

• Manages the operations of the Cash Services Department under the direction of the Cash Services Director and may assume responsibility for the department in absence of the Director. Oversees one or more functional units. Plans and recommends overall department quality, productivity and service level goals based on Branch District and System standards. Ensures compliance with performance and control standards and procedures. Monitors and manages daily department and/or unit activities including the receipt, processing and shipping of currency and coin, and the destruction of unfit currency. Plans operational improvements, resolves operational problems and takes corrective action to ensure effective department operations.




• Responsible for effective communication, liaison and coordination between the Cash Services Department and the Treasury, U.S. Mint and Secret Service, other Bank departments and Branches, and other Reserve Banks and financial institutions to promote a positive reputation for operational effectiveness and support of Bank goals. Maintains extensive knowledge and ensures proper application of all Cash governing procedures including Custody Control Standards, Treasury Currency Operational Manual, District Procedure Manual and other documents. Ensures compliance with all Bank policies and procedures.




• Selects, develops and oversees department management and staff to maximize operational effectiveness. Plans for department/unit staffing needs and selects qualified staff to meet current and future department needs. Trains and develops staff to ensure operational depth and maximum use of strengths and abilities. Counsels subordinate staff on performance expectations and progress. Recommends salary actions, promotions and other personnel actions, including disciplinary actions and termination under the Bank's progressive discipline policy.




• Drafts reports and correspondence, conducts studies, or develops special plans as required. Manages or participates in projects related to Department, Branch, District or System initiatives or administration such as operational and service enhancements and Bank-sponsored community service projects.




• Oversees responsibilities for outsourced operations and/or off-site Bank assets. Builds and maintains relationships with depository institutions and armored carrier services. Provides supervision including technical, analytical and administrative functions in support of a high speed night shift operation. Supports complex automated vault delivery and retrieval systems. Review monthly audit documentation or production reports to ensure accuracy and compliance.




• Develops and recommends the operating and capital budgets for the Cash Services Department and/or units. Monitors actual expenditures and explains budget variances. Recommends actions or expenditures to meet operational requirements.




• Remains knowledgeable of cash services industry issues and trends in order to assess needs and opportunities for service enhancements or new products. Maintains professional and managerial effectiveness through training, reading professional literature, special assignments and other developmental activities.

Education:

• Bachelor's Degree or 4 years equivalent experience; Bachelor's Degree or 4 years equivalent experience preferred

Experience:

• Two to Five years preferred

Our total rewards program offers benefits that are the best fit for you at every stage of your career:

• Comprehensive healthcare options (Medical, Dental, and Vision)


• 401K match, and a fully funded pension plan


• Paid vacation and holidays; flexible work environment


• Generously subsidized public transportation


• Annual tuition reimbursement


• Professional development programs, training and conferences


• And more…

This is not necessarily an exhaustive list of all responsibilities, duties, performance standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, rush jobs, change in workload or technological developments).

The Federal Reserve Bank of Atlanta is an equal opportunity employer.

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

Yes

Job Category

Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

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