Responsibilities • Real time monitoring and response of Renewable Energy power generating assets. • Perform remote troubleshooting applying Remote Operations Center Fault Handling Procedures and Special Instructions • Escalate and communicate to next level of fleet support when remote troubleshooting is not effective ensuring to provide any relevant information to aid in additional support • Interface with site team and customer operation center when observe network interruption or loss of communication between power assets and Monitoring System • Monitor the ROC notifications for customer requests during the shift and take the necessary actions immediately • Follow ROC procedures to drive standardized global practices • Proficiently communicate with internal and external customers via written and verbal communication • Document all work performed via guidelines in approved procedures and appropriate playbook via provided digital tools
Minimum Qualifications • Excellent written and verbal communication skills • Ability to work independently • Excellent PC skills, experience using MS Office, MS Outlook, and Excel • Must be able to work variance shifts required for 24x7 operations
Preferred Qualifications/ Skills • Experience in renewable energy generation • Experience with industrial plant maintenance • Experience with maintenance and troubleshooting Programable Logic Controllers (PLC's)