Our client is a leading full-service property damage & disaster restoration company on Long Island. They're currently looking for an Office Administrator. The salary is about $48,000 annually, hours are 8-4 or 9-5 Monday through Friday.
Responsibilities
Welcoming visitors to the office.
Serving as the point of contact for clients and handling all correspondence and communications between clients and staff.
Maintaining appointments, reminding, and calling clients of their scheduled appointments, etc.
Handling a high volume of phone calls for client service needs and solving any issues when possible.
Handling a high volume of emails and compiling emails to bill out jobs.
Scheduling and conducting all necessary follow-ups with clients.
Receiving, resolving, and filing documentation and paperwork.
Data entry; uploading paperwork to job system management database.
Handling billing and invoices with accuracy and utilization of Quickbooks.
General administrative duties and support when needed.
Qualifications
Excellent written and verbal communication skills.
Strong customer service abilities in all facets - in-person, over the phone, over email, etc.
A no-fear attitude towards phones and phone calls.
Strong organizational skills and expertise in keeping track of who needs what and when.
Self-starter - being able to keep track of common administrative duties and follow-ups that need to be performed without constant direction.
Ability to prioritize tasks and manage time effectively.
Prior office administration experience preferred.
College degree preferred.
MUST have prior experience in restoration, construction, insurance, or similar industry.
MUST have prior experience in and proficiency with Microsoft Word, Microsoft Excel, and Quickbooks.